Summary

Overview

Work History

Education

Skills

Languages

Interests

Timeline

Taelor Walters

Lindale

Summary

Proactive and approachable candidate with experience in retail and banking. Recognized for training team members in customer service excellence and improving transaction processes, aiming to drive enhanced customer engagement and operational success.

Overview

years of professional experience

Work History

Teller

Austin Bank

Big Sandy, TX

04.2025 - Current

Processed customer transactions accurately and efficiently, ensuring high levels of service satisfaction.
Managed cash drawer, maintaining balanced totals and adhering to security protocols.
Assisted customers with inquiries regarding account services and banking products, enhancing overall customer experience.
Collaborated with team members to streamline transaction processes, reducing wait times for customers.
Educated customers on digital banking tools, increasing usage of online services among clientele.
Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.

Customer Service & Fleet Assistant

Mineola Car Rentals

Mineola, TX

03.2025 - 04.2025

Coordinated daily vehicle inspections to ensure fleet safety and compliance with regulations.
Managed rental agreements and documentation to streamline customer check-in/check-out processes.
Assisted in maintaining inventory of vehicles, tracking availability, and scheduling maintenance.
Implemented filing system for rental records, improving retrieval efficiency by simplifying access procedures.
Assisted customers by delivering their rental cars to them within a 100 mile radius.
Called a multitude of insurance companies to close accounts receivable.

Assistant Store Manager

Journeys Kidz

Tyler, TX

10.2023 - 03.2025

Supervised daily store operations, ensuring adherence to company policies and procedures.
Trained and developed team members on customer service best practices and sales techniques.
Implemented visual merchandising strategies to enhance product displays and drive customer engagement.
Assisted in creating a positive shopping environment through effective conflict resolution and customer feedback management.
Participated in store audits, ensuring compliance with safety standards and regulatory requirements.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

Server

Allaso Ranch

Hawkins, TX

06.2023 - 10.2023

Delivered exceptional customer service, ensuring guest satisfaction and prompt order fulfillment.
Managed multiple tables efficiently during peak hours, maintaining a positive dining experience.
Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
Maintained cleanliness and organization of dining area to comply with health regulations.
Implemented suggestions for improving service efficiency, contributing to a smoother workflow during busy periods.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.