Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Taesha-Rae Palama-Isabel

Hilo,HI

Summary

Welcoming Customer/ Food Service Worker adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include food service, cash handling, and problem solving. Motivated and willing to learn and adapt to new environments and job advancement opportunities.

Overview

7
7
years of professional experience

Work History

Cashier/Store Sales Associate

Keaukaha General Store
05.2023 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Waitress/Hostess

Paul's Place Cafe
08.2020 - Current
    • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
    • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
    • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
    • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
    • Maintained detailed records of customer interactions, enabling tailored communication and personalized support.

Food Service Worker

Hot Dog On A Stick
11.2018 - 10.2021
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Food Service Worker

Big Island Dog House
03.2018 - 11.2018
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Greeted customers and answered inquiries regarding menu items and specials.

Teaching Assistant

Alu Like Inc.
05.2017 - 07.2017
  • Improved overall class participation by implementing group activities and project-based learning.
  • Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Maintained tidy and clean classroom consistent with safety and health standards.

Education

High School Diploma -

Waiakea High School
Hilo, HI
05.2020

Skills

  • Cash Handling
  • Customer Assistance
  • POS System Operations
  • Food Preparation
  • Verbal and Written Communication
  • Time Management and Prioritization
  • Reading Comprehension
  • Health Code Compliance
  • Leadership Abilities
  • Problem Solving and Active Listening

References

Kassidee Publico (Manager)

111 E Puainako St. #428 

Hilo, HI 96720

(808)769-0445


Avina Keliikoa (Manager)

111 E Puainako St. #428

Hilo, HI 96720

(808)938-0238


Megan Caoagdan (Employer)

11 Silva St.

Hilo, HI 96720

(808)937-7471


Timeline

Cashier/Store Sales Associate

Keaukaha General Store
05.2023 - Current

Waitress/Hostess

Paul's Place Cafe
08.2020 - Current

Food Service Worker

Hot Dog On A Stick
11.2018 - 10.2021

Food Service Worker

Big Island Dog House
03.2018 - 11.2018

Teaching Assistant

Alu Like Inc.
05.2017 - 07.2017

High School Diploma -

Waiakea High School

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Taesha-Rae Palama-Isabel