Tae Sung Yoon
Saint Albans
Summary
Dynamic Game Master with a proven track record at Escape Room 60, excelling in customer service and team leadership. Enhanced player engagement through tailored gameplay experiences and trained new staff in best practices. As a co-owner of Mudgies' Food Truck, I strengthened community ties and ensured operational excellence through effective communication and financial oversight.
Overview
6
6
years of professional experience
Work History
Game Master
Escape Room 60
10.2022 - Current
- Facilitated engaging gameplay experiences by guiding players through rules and objectives.
- Adapted gameplay based on participant feedback to improve overall satisfaction and engagement.
- Assisted in training new Game Masters on best practices for hosting and managing games.
- Maintained equipment and game materials, ensuring readiness for each session's requirements.
- Explained company policies, game rules and safety requirements.
- Kept game and party rooms clean and neat for next guests.
Small Business Co-Owner
Mudgies' Food Truck
05.2019 - 08.2022
- Oversaw financial transactions, ensuring accuracy in bookkeeping and reporting.
- Cultivated partnerships with local suppliers to enhance product offerings and support community relationships.
- Managed day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed.
- Oversaw staff hiring process, selecting candidates who aligned with company values and had relevant skills for each role.
Education
High School Diploma -
Essex High School
Essex Junction, VTSkills
- Customer service expertise
- Customer relations
- Staff training and development
- Team leadership
- Verbal and written communication
Timeline
Game Master
Escape Room 60
10.2022 - Current
Small Business Co-Owner
Mudgies' Food Truck
05.2019 - 08.2022
High School Diploma -
Essex High School