Summary
Overview
Work History
Education
Skills
Professional Recognition
Certification
Timeline
Generic
Taeya Havens

Taeya Havens

Las Vegas,NV

Summary

Detail-oriented Location Manager with seven years of experience working in the funeral industry. I am a highly motivated person and am seeking a full-time opportunity where I can continue to develop and expand my career within the industry. Providing compassionate care to families who come to me in their time of need is my aspiration every day.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Location Manager/Licensed Funeral Director

Davis Funeral Home
02.2023 - Current
  • Accomplishes day-to-day functions such as managing staff; planning and evaluating department activities
  • Maintains staff by recruiting, selecting, and training employees
  • Ensures a safe, secure, and legal work environment
  • Review performance data (financial, sales and activity reports) to monitor and measure productivity, goal progress and activity levels
  • Focuses on community outreach and marketing strategies for developmental and business growth.

Location Manager/Licensed Funeral Director

Nashville Funeral and Cremation
12.2021 - 02.2023
  • Accomplishes day-to-day functions such as managing staff; planning and evaluating department activities
  • Maintains staff by recruiting, selecting, and training employees
  • Ensures a safe, secure, and legal work environment
  • Review performance data (financial, sales and activity reports) to monitor and measure productivity, goal progress and activity levels
  • Focuses on community outreach and marketing strategies for developmental and business growth.

Licensed Funeral Director/Apprentice Embalmer

Waco Memorial Funeral Home
02.2021 - 12.2021
  • Directed families through arrangement conferences, visitations, and funeral services in a manner consistent with each family's heritage and religious beliefs
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Responsible for taking first calls, corresponding with insurance companies, and developing contracts
  • Responsible for assisting in preparation of a deceased loved one including dressing, cosmetizing, and casketing.

Licensed Funeral Director

Laurel Land Funeral Home
07.2017 - 02.2021
  • Directed families through arrangement conferences, visitations, and funeral services in a manner consistent with each family's heritage and religious beliefs
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Responsible for taking first calls, corresponding with insurance companies, and developing contracts
  • Responsible for assisting in preparation of a deceased loved one including dressing, cosmetizing, and casketing
  • LIFT Assistant: This community service program reflects the company's core value of creating enduring relationships
  • Widows and widowers are invited to attend a free monthly luncheon and program where they can connect with others facing the same uncertain future
  • I am an integral part of planning and implementing this program.

Receptionist

Moore Funeral Home and Crematory
07.2016 - 07.2017
  • Responsible for routine office tasks including copying, answering a multi-line phone system, and filing
  • Responsible for corresponding with families and attending to the needs of each family throughout their conferences.

Education

Pre Degree Classes -

Eastern NMU At Roswell
Roswell, NM

BS. Criminal Justice -

Texas Women's University
Denton, TX
01.2020

AS. Mortuary Science -

Dallas Institute of Funeral Service
Dallas, TX
01.2017

Skills

  • Workload planning
  • Customer Service
  • Team Supervision

Professional Recognition

Received J.D. Powers Excellence Awards for maintaining an average score of 975/1000 for several quarterly reports and one award for maintaining a 975+score for an entire year. Consistently receive 5-Star reviews on Google and have been named an "A" Director by the SCI Company on several quarterly performance ratings.

Certification

Licensed Funeral Director in Texas and Nevada.

Timeline

Location Manager/Licensed Funeral Director

Davis Funeral Home
02.2023 - Current

Location Manager/Licensed Funeral Director

Nashville Funeral and Cremation
12.2021 - 02.2023

Licensed Funeral Director/Apprentice Embalmer

Waco Memorial Funeral Home
02.2021 - 12.2021

Licensed Funeral Director

Laurel Land Funeral Home
07.2017 - 02.2021

Receptionist

Moore Funeral Home and Crematory
07.2016 - 07.2017

Pre Degree Classes -

Eastern NMU At Roswell

BS. Criminal Justice -

Texas Women's University

AS. Mortuary Science -

Dallas Institute of Funeral Service
Taeya Havens