Taezana Ray-Kee
Clementon
Summary
I am a compassionate and reliable professional experienced in supporting students with disabilities, who is also skilled in behavior management, time management, and maintaining a safe environment, with a commitment to enforcing positive student interactions and engagement.
Overview
8
8
years of professional experience
Work History
Special Needs Bus Aide
Holcomb Bus Service
170 Benigno Blvd Bellmawr NJ 08031
01.2023 - Current
- Assisting students with disabilities during transit, ensuring safety and comfort.
- Monitored student behavior and provided support to enhance focus and engagement.
- Collaborated with bus drivers to develop efficient routes tailored for special needs students.
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Operated lift and secured wheelchair to maximize student safety and stability.
- Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
- Maintained clean, tidy and obstruction-free bus interior.
Service Crew Member
Mcdonalds
24 Marlton Pike Cherry Hill Township NJ 08034
10.2022 - 03.2024
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Collaborated with team members to streamline kitchen operations, enhancing order turnaround times.
- Resolved customer complaints promptly, improving overall dining experience and loyalty.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized work environment for improved customer experiences.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Sales Associate / Retail Cashier
Stein Mart
1600 N Kings Highway Cherry Hill Township NJ 08034
08.2018 - 10.2020
- Delivered exceptional customer service, enhancing shopping experience and fostering repeat business.
- Implemented visual merchandising strategies to optimize store layout and attract customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Highland Regional High School
450 Erial Road Blackwood NJ 0801206-2021
Skills
- Confidentiality and privacy
- Safety awareness
- Time management
- Reliability
- Excellent communication
- Organizational skills
- Calm under pressure
- Child supervision
- Clean driving record
- Student engagement
- Student supervision
- Passenger assistance
- Behavior management
- Positive student engagement
- Communication skills
- Bus safety protocols
Timeline
Special Needs Bus Aide
Holcomb Bus Service
01.2023 - Current
Service Crew Member
Mcdonalds
10.2022 - 03.2024
Sales Associate / Retail Cashier
Stein Mart
08.2018 - 10.2020
High School Diploma -
Highland Regional High School