Tafhima Lokman
Hollis
Summary
Bilingual English/Bengali/Hindi Patient Care Associate position where my skills and experience can continue to develop while providing excellent patient care and support to the nursing team.
Overview
12
12
years of professional experience
12059
12059
years of post-secondary education
Work History
Medical Assistant
Clearview Ophthalmology PC
Queens
09.2015 - Current
- Schedule and greet patients.
- Help patients to understand and comply with treatments that the doctor prescribes.
- Perform certain tests and use ophthalmic instruments that provide diagnostic information.
- Assist with office and surgical procedure.
- Administer topical medications or diagnostic drugs as required by the ophthalmologist for testing or treatment.
- Perform administrative duties such as answering phone calls, checking insurances, schedule patients electronically in the system and help patients with any inquiries they might have.
Customer Service Rep./ Cashier
Staples
New York
08.2014 - 09.2014
- Made Customers feel welcome as they enter the store.
- Helped customers find products, suggest alternatives to find specific product in person and over the phone.
- Processed shipments and maintained organization of stock shelves.
- Processed all credit/ debit cards transaction in a timely manner.
Cashier
Au Bon Pain
New York
11.2013 - 08.2014
- Greet Customers upon entrance and process all credit/ debit cards transaction in a timely manner.
- Educate customers on products and services offered.
- Process shipments and maintain organization of stock shelves.
Education
Bachelor of Science - Health Sciences
York College
Jamaica, NY 09.2024 - 03.2026
Patient Care Specialist Certificate Program -
New Age Training
New York, NYBachelor of Business - Marketing and Communications
City College
New York, NYPharmacy Technician Certificate -
Manhattan Institute
New York, NYAssociate of Science - Accounting
Interboro Institute
New York, NYFood Protection Certificate -
The New York City Dep. of Health and Mental Hygiene
New York, NYHigh school Diploma -
Newcomers High School
Queens, NYSkills
- NYS Nurse Aide Certification
- Mac operating system
- PC operating system
- Microsoft Office
- Word
- Excel
- PowerPoint
- Customer service
- Scheduling appointments
- Electronic health records
- Administrative support
- Problem solving
- Communication skills
- Clinical applications
- Data entry
- EMR / EHR
- Diagnostic equipment expertise
- Equipment sterilization
- Medical terminology in [languages]
- Medical office administration
- Electronic medical records
- Patient care
Skills Certifications
- NYS Nurse Aide Certification, NY000434516E
- Ability to operate both Mac and PC operating system
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
Timeline
Bachelor of Science - Health Sciences
York College
09.2024 - 03.2026
Medical Assistant
Clearview Ophthalmology PC
09.2015 - Current
Customer Service Rep./ Cashier
Staples
08.2014 - 09.2014
Cashier
Au Bon Pain
11.2013 - 08.2014
Patient Care Specialist Certificate Program -
New Age Training
Bachelor of Business - Marketing and Communications
City College
Pharmacy Technician Certificate -
Manhattan Institute
Associate of Science - Accounting
Interboro Institute
Food Protection Certificate -
The New York City Dep. of Health and Mental Hygiene
High school Diploma -
Newcomers High School