Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Tagen Callahan

High Point,NC

Summary

I am a goal-driven individual who upholds a productive atmosphere and assertively motivates others on my team. Energetically professional, with a strong background in customer service, problem solving and operations in the U.S. Navy. Committed to upholding high standards of cleanliness and safety in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Crew Member

Biscuitville
High Point, North Carolina
08.2025 - Current
  • Performed cashier duties such as taking orders, collecting payment.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Retail Sales Associate

High Point Rockers
High Point, NC
03.2025 - Current
  • Assisted customers with finding the right product for their needs.
  • Delivered exceptional customer service assisting shoppers
  • Provided product recommendation to drive sales
  • Operated POS systems to process transactions, returns, and exchanges accurately and efficiently
  • Maintained Rockers appearances by organizing merchandise displays, restocking shelves, and ensuring a clean, welcoming environment
  • Collaborated with the team for daily games and prizes off field.

Operations Specialist Second Class

US Navy
12.2019 - 12.2024
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked with cross-functional teams to achieve goals.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Picked up outgoing mail from designated locations in a timely manner.
  • Ensured compliance with postal regulations and procedures.

Cashier

Archdale Subs
Archdale, NC
07.2017 - 11.2019
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Bussed tables as needed during peak hours.
  • Answered questions about menu items, ingredients, and pricing.
  • Developed positive relationships with regular customers through friendly conversation.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Education

Pharmacy Technician

Stepful
Online
06-2025

Operations Specialist

Operations Specialist 'A' School
Great Lakes, IL
02-2020

High School Diploma -

High Point Central High School
High Point, NC
06-2019

Skills

  • Customer service excellence
  • Team collaboration
  • Attention to detail
  • Adaptability
  • Eagerness to learn
  • Clear communication

Certification

  • Certified Pharmacy Technician - NHA Cert # H9B5F5L6

Accomplishments

  • Navy and Marine Corps Achievement Medal

Timeline

Crew Member

Biscuitville
08.2025 - Current

Retail Sales Associate

High Point Rockers
03.2025 - Current

Operations Specialist Second Class

US Navy
12.2019 - 12.2024

Cashier

Archdale Subs
07.2017 - 11.2019

Pharmacy Technician

Stepful

Operations Specialist

Operations Specialist 'A' School

High School Diploma -

High Point Central High School

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