TAGEPAUL SOOKNANAN
South Richmond Hill,NY
Summary
Dynamic professional with a proven track record in sales & customer service and team leadership. Excelled in retail operations & inventory management, driving revenue growth and enhancing customer satisfaction. Skilled in social media marketing and financial management, achieving significant market expansion and operational excellence.
Overview
6
6
years of professional experience
Work History
Sales Advocate
Boost Mobile
New York
02.2024 - Current
- Open and close store operations efficiently
- Maintain store cleanliness and organization
- Manage inventory and order accessories as needed
- Handle customer inquiries, resolve issues, and provide excellent customer service
- Persuade customers to make purchases and activate phone plans
Store Manager
Cricket Wireless
New York, NY
02.2023 - 02.2024
- Maintain store inventory and organization
- Handle customer inquiries, resolve issues, and provide excellent customer service
- Implemented successful business strategies to increase revenue and target new markets.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Store Supervisor
Wireless World
New York, NY
10.2021 - 02.2023
- Supervised daily store operations, ensuring a clean and welcoming environment
- Managed a team of 2-3 staff members, providing guidance and support
- Assisted customers with phone, tablet, and computer setups
- Resolved customer concerns and handled the lottery machine operations
- Ordered lotto scratch tickets, accessories, and maintained accurate inventory
Customer Service Representative
Qualfon
Guyana
01.2020 - 12.2020
- Answered customer calls and provided professional assistance
- Resolved complaints efficiently, maintaining strong customer relationships
- Managed database records and conducted research to troubleshoot issues
Manager
Style Studio
Guyana
01.2019 - 12.2020
- Managed financial records and daily business operations
- Designed advertisements and promotional flyers
- Oversaw social media pages and customer engagement
- Packaged and processed product orders efficiently
Education
Bachelor’s - Business Administration
Metropolitan College of New York
02.2025
High School Diploma - Business Administration
Zeeburg Secondary School
01.2019
Skills
- Sales & Customer Service
- Event Planning & Management
- Social Media Marketing
- Team Leadership & Supervision
- Financial Management
- Retail Operations & Inventory Management
- Project & Program Management
- Market Research & Analysis
- Sales consultation
Additional Information
Experience working with students and community engagement initiatives., Strong organizational skills with attention to detail., Ability to work under pressure and multitask effectively.
References
References available upon request.
Timeline
Sales Advocate
Boost Mobile
02.2024 - Current
Store Manager
Cricket Wireless
02.2023 - 02.2024
Store Supervisor
Wireless World
10.2021 - 02.2023
Customer Service Representative
Qualfon
01.2020 - 12.2020
Manager
Style Studio
01.2019 - 12.2020
Bachelor’s - Business Administration
Metropolitan College of New York
High School Diploma - Business Administration
Zeeburg Secondary School
Similar Profiles
Abubakr EltayebAbubakr Eltayeb
District Manager at Boost MobileDistrict Manager at Boost Mobile
LaShaun HubbardLaShaun Hubbard
Store Manager at Boost MobileStore Manager at Boost Mobile
Melanie AvalosMelanie Avalos
Sale Account Executive at Boost MobileSale Account Executive at Boost Mobile