Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Taher Alkassem

Houston,TX

Summary

Dynamic retail professional with a proven track record at Piercing World, excelling in customer service and sales. Skilled in POS operations and relationship building, I consistently enhance the shopping experience and drive sales through effective upselling strategies. Committed to teamwork and maintaining high standards in a fast-paced environment.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Piercing World
Houston, TX
07.2025 - Current
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of sales floor, ensuring appealing visual displays.
  • Operated point-of-sale system efficiently, processing transactions accurately and promptly.
  • Collaborated with team members to restock merchandise and manage inventory levels.
  • Engaged in ongoing training sessions to improve sales techniques and customer service skills.
  • Greeted customers and helped with product questions, selections, and purchases.

Cashier

Sultan Pepper
Houston, TX
04.2024 - 05.2025
  • Processed cash and credit transactions efficiently and accurately.
  • Maintained organized and stocked checkout area to enhance customer experience.
  • Provided exceptional customer service, resolving inquiries and concerns promptly.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Monitored inventory levels, notifying management of low-stock items for timely replenishment.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Stratford High School
Houston, TX
05-2027

Skills

  • Customer service
  • Time management
  • Problem-solving
  • Teamwork and collaboration
  • Retail sales
  • Product knowledge
  • Relationship building
  • POS system operations
  • Transaction processing
  • Interpersonal and written communication
  • Upselling strategies
  • Sales trends

Accomplishments

Improvement Recognition Award ( School Principle )

Highest grade achiever in Accounting I

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
Turkish
Native or Bilingual
Spanish
Limited Working

Timeline

Retail Sales Associate

Piercing World
07.2025 - Current

Cashier

Sultan Pepper
04.2024 - 05.2025

High School Diploma -

Stratford High School