Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tahihska Altamirano Montero

Greensboro,NC

Summary

Adept at leading teams and enhancing security measures, my tenure at Army Military honed my skills in crisis management and team leadership. Demonstrated excellence in verbal communication and physical fitness, significantly improving incident resolution efficiency. My proactive approach and reliability have consistently fostered high-performance environments across roles, including FedEx Express and McDonald's.

Overview

8
8
years of professional experience

Work History

National Guard

Army Military
01.2022 - Current
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
  • Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
  • Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
  • Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
  • Protected valuable assets by securing doors, windows, gates, and other points of entry after business hours or during special events.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Monitored CCTV cameras and alarm systems for security breaches.

Material Handler

FedEx Express
12.2020 - 09.2023
  • Transported inventory items to appropriate locations.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.

Shift Manager

McDonald's Fast Food Restaurant
06.2016 - 08.2020
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.

Education

High School Diploma -

Southern Guilford High School
Greensboro, NC

No Degree - Criminal Justice

North Carolina A & T State University
Greensboro, NC
12.2024

Skills

  • Verbal and written communication
  • Physical Stamina
  • Security Protocols
  • Physical Fitness
  • Team Leadership
  • Team Player
  • Adaptable and Flexible
  • Reliability

Languages

Spanish
Native or Bilingual

Timeline

National Guard

Army Military
01.2022 - Current

Material Handler

FedEx Express
12.2020 - 09.2023

Shift Manager

McDonald's Fast Food Restaurant
06.2016 - 08.2020

High School Diploma -

Southern Guilford High School

No Degree - Criminal Justice

North Carolina A & T State University

Similar Profiles

CREATE PROFILE
Tahihska Altamirano Montero