Tahira L Janto
Houston,Texas
Summary
Proactive, patient-oriented with over 5 years experience with reputable urgent cares and resident facilities. Energetic Bartender Shift Manager working with staff to provide coverage and support high customer volumes. Meticulous drink maker following established recipes and guiding staff in replication.
Overview
1
1
Certification
3
3
years of post-secondary education
9
9
years of professional experience
Work History
General Manager
Bar 808 & Lounge
Houston, Texas
09.2025 - Current
- Oversaw daily operations of a busy bar and lounge environment.
- Developed and implemented promotional strategies to enhance customer engagement.
- Managed staff scheduling and performance evaluations for team members.
- Resolved customer complaints swiftly to maintain satisfaction levels in the lounge.
- Trained employees on duties, policies and procedures.
BARTENDER / SHIFT MANAGER / KEY HOLDER
Chili's Bar And Grill
Houston, TX
08.2022 - 09.2025
- Managed daily operations of a busy restaurant, ensuring customer satisfaction and quality service.
- Completed bar orders and payment transactions.
- Led team in implementing effective bartending methods and operations.
- Handled customer complaints with professionalism, resolving issues to maintain positive dining experiences.
- Monitored guests for safe alcohol consumption to limit problems and liability.
- Implemented staff training programs to enhance service standards and efficiency.
- Resolved customer complaints professionally to enhance positive dining experiences.
- Worked nights, weekends and holidays to meet establishment needs.
- Managed daily operations of busy restaurant, ensuring high customer satisfaction and quality service.
- Welcomed patrons at the bar, creating a friendly atmosphere. seated at bar, provided menus and memorized or recorded drink and food orders.
- Monitored kitchen operations to ensure food was prepared according to recipe specifications and in a timely manner.
CARE GIVER
All Set Health Care
Houston, Texas
11.2023 - 05.2024
- Supported clients with bathing, dressing, and grooming to prevent skin breakdown and infections.
- Executed various household chores to maintain a clean living environment. to promote cleanliness, safety, and livability.
- Promoted independence to help clients accomplish basic daily living skills.
- Facilitated client mobility in and out of beds, baths, wheelchairs, and automobiles to enhance comfort and independence.
- Supported patients by performing essential housekeeping tasks to create a hygienic space. and chores.
- Maintained case notes to document resident progress and condition.
CARE GIVER
The Cottage of Spring Branch
Houston, TX
10.2022 - 06.2023
- Assisted clients with bathing, dressing, and grooming to maintain skin integrity and prevent infections.
- Executed daily household tasks to maintain a clean and organized living environment. to promote cleanliness, safety, and livability.
- Executed household chores to ensure cleanliness, safety, and livability for residents.
- Developed strong rapport with patients to establish a stable and supportive care environment.
MEDICAL ASSISTANT
Mainstreet Family Care
Millbrook, AL
09.2021 - 07.2022
- Assisted physicians and clinicians with examinations, procedures, and vital signs monitoring.
- Measured vital signs, including pulse rate, temperature, blood pressure, weight and height.
- Managed inventory for exam room supplies through ordering and distribution, ensuring availability for efficient patient care.
- Cleaned, prepared and maintained examination rooms and treatment areas.
- Prepared and maintained supplies in exam rooms by ordering, distributing and managing inventory.
- Performed clerical work utilizing organizational computer hardware and software according to company policies.
- Coordinated front office billing, scheduling, and patient check-ins to streamline operations.
- Built rapport with patients to enhance comfort and trust during examinations and procedures.
- Answered phone calls and scheduled or followed-up on appointments.
CARE GIVER
Addus Home Care
Montgomery, AL
12.2020 - 10.2021
- Assisted clients with bathing, dressing, and grooming to prevent skin breakdown and infections.
- Executed household chores to ensure cleanliness, safety, and livability.
- Performed household chores to promote cleanliness, safety, and livability.
- Established strong rapport with patients to foster a stable and supportive care environment.
ASSISTANT MANAGER
BTop Spot Bar and Restaurant
Montgomery, Alabama
08.2019 - 03.2021
- Supervised hourly and temporary personnel, directing workflow and optimizing work processes.
- Resolved escalated customer complaints by providing effective solutions and guidance.
- Supervised hourly and temporary personnel, provided work direction and reviewed work processes.
- Addressed and resolved customer inquiries and complaints to restore satisfaction.
- Answered questions and recommended solutions to address escalated customer complaints.
- Ensured safe work environment for employees, vendors, and customers, promoting well-being and compliance.
BARTENDER
Buffalo Wild Wings
Montgomery, Alabama
03.2020 - 04.2020
- Greeted patrons seated at bar, provided menus and memorized or recorded drink and food orders.
- Maintained updated knowledge of cocktail, wine and beer menus and memorized all in-house recipes.
- Greeted patrons at bar, provided menus, and efficiently recorded drink and food orders to ensure timely service.
- Incorporated impressive and captivating tricks and techniques into drink preparation, enhancing entertainment and ambiance of the establishment.
CARE GIVER
Bright Star Care
Madison, WI
04.2017 - 05.2018
- Assisted clients with bathing, dressing, and grooming to prevent skin breakdown and infections.
- Assisted clients with moving in and out of beds, baths, wheelchairs and automobiles.
- Documented resident progress and condition through detailed case notes to support care continuity.
- Built strong rapport with patients to provide stable and supportive care system.
- Performed household chores to promote cleanliness, safety, and livability.
- Assisted patients with housekeeping duties and chores.
- Ran errands with clients and provided transportation to medical appointments.
- Encouraged independence in clients to enhance their ability to perform basic daily living skills.
Education
N O D E G R E E -
Alabama State University
Montgomery, Alabama 06.2018 - 08.2021
DIPLOMA -
Madison East High School
Madison, WisconsinSkills
- Supply Chain Management
- Operational Planning
- Purchasing
- Inventory Control
- Inventory control
- Customer relationship management
- Customer complaint resolution
- Staff management
- Staff Training
- Employee training
- Leadership skills
- Effective communication
- Written Communication
Certification
- CPR
- BLS
- Food Handlers
- TABC
Timeline
General Manager
Bar 808 & Lounge
09.2025 - Current
CARE GIVER
All Set Health Care
11.2023 - 05.2024
CARE GIVER
The Cottage of Spring Branch
10.2022 - 06.2023
BARTENDER / SHIFT MANAGER / KEY HOLDER
Chili's Bar And Grill
08.2022 - 09.2025
MEDICAL ASSISTANT
Mainstreet Family Care
09.2021 - 07.2022
CARE GIVER
Addus Home Care
12.2020 - 10.2021
BARTENDER
Buffalo Wild Wings
03.2020 - 04.2020
ASSISTANT MANAGER
BTop Spot Bar and Restaurant
08.2019 - 03.2021
N O D E G R E E -
Alabama State University
06.2018 - 08.2021
CARE GIVER
Bright Star Care
04.2017 - 05.2018
DIPLOMA -
Madison East High School