Tahira Macias
Cutler Bay,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Event Specialist & Casher Team Lead
Sky Zone Trampoline Park
06.2021 - 02.2024
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Elevated guest satisfaction by addressing concerns promptly and professionally during events.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
- Operated POS cash register and equipment to collect payments.
Team Member
The Berry Farm
08.2021 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Miami Southridge Senior High School
Miami, FL06.2023
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Positive Attitude
- New Hire Training
- Multi-tasking skill
- Safety awareness
- Children's Activities Planning
- Friendly, Positive Attitude
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Member
The Berry Farm
08.2021 - 05.2022
Event Specialist & Casher Team Lead
Sky Zone Trampoline Park
06.2021 - 02.2024
High School Diploma -
Miami Southridge Senior High School
Similar Profiles
Jonathyn OforiJonathyn Ofori
Party Host at Sky Zone Trampoline ParkParty Host at Sky Zone Trampoline Park
Jonathan WardJonathan Ward
Court Monitor at Sky Zone Trampoline ParkCourt Monitor at Sky Zone Trampoline Park
Jacquelyn BradenJacquelyn Braden
Assistant General Manager at Sky Zone Trampoline ParkAssistant General Manager at Sky Zone Trampoline Park
Rylee WilliamsRylee Williams
Team Member at Sky Zone Trampoline ParkTeam Member at Sky Zone Trampoline Park
Antonio MarinelliAntonio Marinelli
Service Manager at Brickell Mazda and Brickell Buick GMCService Manager at Brickell Mazda and Brickell Buick GMC