JEANETTE TURNER
San Antonio,TX
Summary
Results-driven Field Manager and Event Operations Specialist with a strong history of exceeding performance goals in customer acquisition and sales through engaging marketing campaigns. Expertise in coordinating multi-city activations and logistics to ensure seamless execution, while fostering robust client relationships that drive repeat business and brand loyalty.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Team Lead / Manager / Brand Ambassador / Event & Activation Specialist
Warner Bros. Fox54321 Sports, Reality Tv Shows and movie sets
03.2014 - Current
- Worked with nationally recognized brands and agencies including Walmart, Sprite, Redbull, Juul, Bud Light, and many more. Executed nationwide product launches, retail demonstrations, trade shows, and experiential marketing campaigns.
- Executed nationwide product launches and experiential marketing campaigns, enhancing brand visibility and product engagement.
- Drove strong customer acquisition and sales results through engaging demonstrations and personalized customer interactions.
- Cultivated strong relationships with retail managers, clients, and event coordinators, resulting in increased repeat business and successful partnerships.
- Coordinated event setup, breakdown, merchandising, and logistics for large-scale activations, ensuring seamless execution and operational efficiency.
- Maintained high-energy brand representation while working efficiently under pressure and tight timelines.
- Transported event materials, trailers, and production equipment across multiple cities using Ford F250 trucks and pullable trailers.
FIELD MANAGER
MKTG
10.2023 - 02.2026
- Lead field activations, customer acquisition campaigns, and promotional events while consistently exceeding engagement and performance goals.
- Trained and supervised Brand Ambassadors, enhancing product knowledge and professional presentation to drive higher conversion rates.
- Coordinated event staffing, logistics, transportation, scheduling, setup, and inventory management across multiple markets to ensure seamless event execution.
- Monitored campaign performance metrics and adjusted strategies to optimize ROI and increase customer engagement.
- Maintain operational efficiency in fast-paced, deadline-driven environments.
Director of Business Development & Marketing
Ranger Security Scanners
03.2004 - 01.2018
- Strategically managed all business development and brand positioning initiatives, increasing company market share in the commercial security sector.
- Managed RFP process and client acquisition cycle, securing large-scale contracts that expanded company portfolio.
- Maintained strong client relationships, ensuring professionalism and operational consistency, while executing lead generation strategies that contributed to increased sales.
- Directed teams of 60 employees to implement integrated sales and marketing campaigns, optimizing assembly line, packaging, receiving, inventory, and purchasing operations.
- Coordinated staffing, security operations, logistics, and customer service initiatives in high-volume environments.
- Developed training procedures covering safety standards, operational guidelines, and customer interaction protocols.
- Assisted with large-scale trade show and events coordination while maintaining safety and organizational standards, while professionally representing the products.
- Strategically managed all business development and brand positioning initiatives, increasing company market share in the commercial security sector.
DEPUTY CHIEF / DEPUTY CONSTABLE, PCT. 3
01.2008 - 12.2017
- Coordinated field operations and emergency response activities, ensuring effective and timely responses in high-pressure environments.
- Assisted in crisis negotiation and emergency response efforts, maintaining operational leadership to enhance team effectiveness in critical situations.
- Demonstrated decisive leadership and problem-solving skills, effectively navigating rapidly evolving situations to achieve positive outcomes.
- Conducted investigations, interviews, conflict resolution, and crisis response, mental health crisis response, with professionalism and discretion.
- Built strong community relationships through public outreach and effective communication.
Education
Criminal Justice, Law Enforcement Officer - Criminal Justice
Remington College , El Paso Community College
Honolulu, HI, El Paso , Tx12-2004
Search And Rescue Diver - Scuba Diver Rescue
Professional Association of Diving Instructors
Usa09-2004
Skills
- Brand Ambassadorship
- Trade show management
- Product launches
- Sales and Customer Acquisition
- Customer retention
- Experiential marketing
- Event logistics
- Public relations
- Supply Chain Coordination
- Venue Operations Management
- Live event production
- Logistics Coordination
- Crisis Management
- Fast-paced operations
- Marketing campaigns
- Campaign Analytics
- Team leadership
- Strategic planning
- Conflict resolution
- Effective communication
- Adaptability to change
- Equipment maintenance
- Deadline management
- Key performance indicators
- Project management
- Process improvement
- Event Safety Planning
- Team Development
- Task Coordination
Certification
- Wilderness & Remote First Aid / CPR / AED for Professional Rescuers
- Flood & Swiftwater Technician – Level 1
- Professional Association of Diving Instructors Rescue Diver Certification
- Commissioned Peace Officer
- Crisis Negotiator
- Mental Health Tech Trainee
- DOT Medical Card Certified
- Property and Casualty Insurance Agent
- Captain's license
- Health coach
- Supervising and Managing Agency Culture Change
Accomplishments
- Licensed Property and Casualty Insurance Agent.
- Recognized by management and national brand partners for consistently delivering exceptional customer acquisition and sales performance.
- Featured in company recognition publications for outstanding customer engagement, professionalism, and leadership.
- Successfully led and coordinated multi-city events, activations, and promotional campaigns under strict deadlines.
- Earned leadership responsibilities based on reliability, operational efficiency, and communication skills.
- Developed strong customer loyalty and repeat engagement through relationship-driven sales and customer service techniques.
- Demonstrated the ability to thrive in fast-paced, high-pressure environments while maintaining professionalism and performance standards.
Languages
English
Professional
Spanish
Professional
Timeline
FIELD MANAGER
MKTG
10.2023 - 02.2026
Team Lead / Manager / Brand Ambassador / Event & Activation Specialist
Warner Bros. Fox54321 Sports, Reality Tv Shows and movie sets
03.2014 - Current
DEPUTY CHIEF / DEPUTY CONSTABLE, PCT. 3
01.2008 - 12.2017
Director of Business Development & Marketing
Ranger Security Scanners
03.2004 - 01.2018
Criminal Justice, Law Enforcement Officer - Criminal Justice
Remington College , El Paso Community College
Search And Rescue Diver - Scuba Diver Rescue
Professional Association of Diving Instructors