Tahirah Ba’th
Greensboro
Summary
Professional with strong background in behavior analysis and intervention strategies in children and older ages. Known for collaborative team efforts and adaptability in dynamic environments. Skilled in communication and problem-solving.
Overview
6
6
years of professional experience
Work History
Aggie Call Center Representative
Jadora Blackston
10.2023 - Current
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Keep North Carolina A&T alumni up-to-date with campus news, events, and update alumni records in the company’s systems.
Peer Support Specialist
Prince Taylor
06.2023 - 07.2025
- Served as a mentor for high-school students in aiding them with college readiness
- Empowered students to advocate for themselves and find their voice while engaging in workshops with them
Front End Associate
HomeGoods, TJX Companies
12.2023 - 01.2025
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Kinder Camp Counselor
LaToya Fisher
06.2023 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Tutor
AGAPE Early Learning Childcare
06.2019 - 06.2021
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Education
Master of Arts - Psychology
North Carolina Agricultural And Technical State University
Greensboro, North Carolina05-2026
High School Diploma -
Charles Herbert Flowers High School
Springdale, MD06.2022
Skills
- Problem-solving skills
- Customer service
- Verbal and written communication
- Team leadership
- Child supervision
- Active listening
- Behavioral management
Languages
Spanish
Timeline
Front End Associate
HomeGoods, TJX Companies
12.2023 - 01.2025
Aggie Call Center Representative
Jadora Blackston
10.2023 - Current
Peer Support Specialist
Prince Taylor
06.2023 - 07.2025
Kinder Camp Counselor
LaToya Fisher
06.2023 - 08.2024
Tutor
AGAPE Early Learning Childcare
06.2019 - 06.2021
Master of Arts - Psychology
North Carolina Agricultural And Technical State University
High School Diploma -
Charles Herbert Flowers High School
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