Tahirah Reeves
Philadelphia,PA
Summary
Adept at elevating customer experiences, I leveraged my problem-solving and excellent communication skills at NTTA to significantly enhance client satisfaction. My tenure at Lane Bryant showcased my ability to exceed sales targets through effective teamwork and a positive attitude. Recognized for adaptability and commitment, I consistently resolve issues, ensuring a seamless customer journey.
Experienced with patient care, ensuring comfort and safety in clinical settings. Utilizes effective communication to support both patients and healthcare teams. Knowledge of medical procedures and protocols, enhancing overall patient experience.
Overview
6
6
years of professional experience
Work History
Lane Bryant
Christina Ellershaw
08.2022 - 03.2023
- Embraces selling, incentive and product knowledge techniques for success
- Represents Lane Bryant by adhering to “Dress Your Best” guidelines
- Consistently exceeds client expectations through Lane Selling
Babysitter
Jennifer Lusk
02.2017 - 11.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
Callcenter Rep
NTTA
03.2021 - 10.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Nurse Assistant
Upscaledallas
05.2019 - 05.2020
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
Education
Esthetics
Empire Beauty School
Philadelphia, PA12-2024
High School Diploma -
James Bowie High School
Grand Prairie, TX07-2019
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Excellent Communication
- Resolving issues
- Complaint resolution
- Communicating with clients
Timeline
Lane Bryant
Christina Ellershaw
08.2022 - 03.2023
Callcenter Rep
NTTA
03.2021 - 10.2022
Nurse Assistant
Upscaledallas
05.2019 - 05.2020
Babysitter
Jennifer Lusk
02.2017 - 11.2022
Esthetics
Empire Beauty School
High School Diploma -
James Bowie High School
Similar Profiles
Kevin AumackKevin Aumack
Staff Accountant at Morgenstern Waxman Ellershaw LLC (CPA Firm)Staff Accountant at Morgenstern Waxman Ellershaw LLC (CPA Firm)
Elena GrantElena Grant
Babysitter at Christina ElfarBabysitter at Christina Elfar
Jordan LescouflairJordan Lescouflair
Interim Music Teacher at Christina Seix AcademyInterim Music Teacher at Christina Seix Academy
Antonio Gray JrAntonio Gray Jr
Weld/Mechanic Instructor at Philadelphia Technician Training InstituteWeld/Mechanic Instructor at Philadelphia Technician Training Institute
Khadijah RobinsonKhadijah Robinson
Behavioral Health Specialist/Special Education Co-Teacher at Community Council Learning AcademyBehavioral Health Specialist/Special Education Co-Teacher at Community Council Learning Academy