Tahis Hidalgo
Miami,FL
Summary
Dedicated individual who is looking for a new challenge and seeking a position in an organization in order to expand my knowledge and skills while being able to have growth in the company
Overview
7
7
years of professional experience
Work History
Enrollment Coordinator / CEEL
Chambers High School
06.2025 - Current
- Coordinated student enrollment processes, ensuring compliance with school policies and state regulations.
- Developed and implemented outreach strategies to engage prospective students and families effectively.
- Streamlined enrollment documentation procedures, enhancing efficiency and reducing processing time.
- Conducted data analysis to identify trends in enrollment patterns and inform strategic planning initiatives.
- Created and followed call scripts and flows to maximize effectiveness.
- Helped students complete applications and navigate admissions processes.
- Finalized and processed enrollment applications.
- Reached out to applicants via calls, texts, emails and social media.
School Secretary
Chambers High School
01.2024 - 06.2025
- Managed daily office operations, ensuring efficient communication among staff, students, and parents.
- Coordinated scheduling for meetings, events, and school activities to optimize resource allocation.
- Maintained accurate student records and confidential information in compliance with data protection regulations.
- Developed and implemented office procedures that improved workflow efficiency and reduced paperwork errors.
- Supervised front desk operations, providing customer service to visitors and phone inquiries.
- Trained new administrative staff on office protocols/
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
Private Nanny
CARE INC
05.2022 - 12.2023
- Supervised daily activities, ensuring safety and engagement for children.
- Coordinated meal planning and preparation, catering to dietary needs.
- Communicated effectively with parents regarding progress and concerns.
- Adapted care strategies based on individual child needs and preferences.
- Maintained organized schedules for children's appointments and events.
Front Desk Receptionist
Blow N Dry Lounge
10.2021 - 10.2022
- Managed front desk operations, ensuring seamless check-in and check-out processes for clients.
- Coordinated appointment scheduling through salon management software, optimizing service availability.
- Handled customer inquiries and resolved issues promptly, enhancing client satisfaction and retention.
- Maintained organized records of client appointments and services rendered to ensure accurate billing.
Information Specialist
Miami Dade College Kendall Campus
10.2019 - 09.2021
- Managed inquiries from students regarding academic resources, ensuring timely and accurate responses.
- Prepared reports by collecting, analyzing, and summarizing information.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Organized, maintained and updated information in computer databases.
Education
High School Diploma -
Miami SouthRidge Senior High
Miami FL06-2019
Associate of Arts - Education
Miami Dade College
Miami12-2028
Skills
- Team leadership skills
- Leading teams
- Strong organization
- Scheduling appointments
- Maintaining records
- Marketing
- Teamwork and collaboration
- Customer service
- Bilingual
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Enrollment Coordinator / CEEL
Chambers High School
06.2025 - Current
School Secretary
Chambers High School
01.2024 - 06.2025
Private Nanny
CARE INC
05.2022 - 12.2023
Front Desk Receptionist
Blow N Dry Lounge
10.2021 - 10.2022
Information Specialist
Miami Dade College Kendall Campus
10.2019 - 09.2021
Associate of Arts - Education
Miami Dade College
High School Diploma -
Miami SouthRidge Senior High