Tahisha Gopie
Riverview,FL
Summary
Healthcare administration professional with hands-on experience reviewing medical records, ensuring documentation accuracy, and supporting medical staff compliance. Proficient in EMR systems and quality data tracking, with strong analytical skills and attention to detail. Experienced in collaborating with clinical and administrative teams to support quality and regulatory standards.
Overview
13
13
years of professional experience
Work History
Defy Medical
Medical Assistant
07.2024 - Current
- Educated patients on treatment plans and medication instructions to enhance understanding and adherence.
- Collaborated with multidisciplinary teams to streamline patient flow and improve service delivery.
- Implemented quality control measures for data entry, ensuring high levels of accuracy in patient records.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Brown Fertility
Clinical/Clerical Admin
02.2021 - 04.2024
- Streamlined electronic health record (EHR) processes to enhance accessibility and data accuracy.
- Audited medical records for completeness, enhancing data integrity and reporting accuracy.
- Managed patient records ensuring compliance with HIPAA regulations and organizational standards.
- Managed patient scheduling, ensuring optimal flow and minimal wait times.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Facilitated effective communication between patients and healthcare providers, enhancing patient satisfaction.
- Administered patient care procedures, ensuring comfort and safety during examinations.
- Assisted healthcare providers with clinical tasks, enhancing efficiency in patient flow.
Tampa General Medical Group
Patient Services
10.2016 - 04.2020
- Managed patient inquiries, providing timely resolutions and enhancing overall satisfaction.
- Organized and maintained electronic medical records for patient confidentiality and compliance.
- Processed patient admissions, discharges, and transfers accurately and efficiently.
- Coordinated communication between healthcare providers and patients to streamline care processes.
- Managed patient scheduling and appointment coordination to optimize office efficiency.
- Processed patient information and insurance claims with accuracy and attention to detail.
- Assisted with medical billing and coding processes, ensuring accuracy in patient records.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Publix
Seafood Specialist
06.2013 - 10.2016
- Resolved customer inquiries and issues through effective communication and problem-solving skills.
- Managed inventory levels, ensuring stock availability and organization on shelves.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
Associate of Science - Health Care Administration
Keiser University
Fort Lauderdale, FL06-2025
High School Diploma -
South County Career Center
Ruskin05-2013
Skills
- HIPAA compliance
- Data entry
- Medical terminology understanding
- Medical records management
- Medical office administration
- Customer service
- Telephone etiquette
- Front desk operations
- Appointment scheduling
- Medical charting
Timeline
Defy Medical
Medical Assistant
07.2024 - Current
Brown Fertility
Clinical/Clerical Admin
02.2021 - 04.2024
Tampa General Medical Group
Patient Services
10.2016 - 04.2020
Publix
Seafood Specialist
06.2013 - 10.2016
Associate of Science - Health Care Administration
Keiser University
High School Diploma -
South County Career Center