Flor Aguilar
Needville,TX
Summary
Dedicated and highly motivated Medical Billing and Coding professional with extensive experience in insurance verification, accounts receivable, patient scheduling, and front-office procedures. Proven track record of providing excellent customer service and maintaining HIPAA compliance. Bilingual in English and Spanish, with a strong ability to adapt to new challenges quickly.
Medical billing professional with proven track record in handling patient accounts and insurance claims. Recognized for strong attention to detail and ability to manage complex billing issues. Committed to team collaboration and adaptable to evolving healthcare needs, ensuring efficient billing processes and positive patient experiences.
Overview
13
13
years of professional experience
Work History
Medical Billing Associate/Medical Records Clerk
Elite Health Services
09.2018 - Current
- Perform insurance billing and coding for a variety of medical services.
- Verify insurance coverage and eligibility for patients.
- Resolve billing issues in a timely manner.
- Reviewed medical records for accuracy, ensuring compliance with billing regulations.
- Assist with administrative duties as needed.
- Managed patient records and ensured compliance with HIPAA regulations.
Front Desk/Biller
Elite Medical Care
10.2017 - 09.2018
- Processed insurance billing and coding for office services.
- Verified insurance and handled patient scheduling and check-in/check-out procedures.
- Managed patient records and ensured compliance with HIPAA regulations.
- Handle patient inquiries and serve as a liaison between patients and providers.
- Answered phone calls, provided appointment reminders, and resolved billing inquiries.
- Processed medical claims with precision, ensuring compliance with billing regulations.
Medical Assistant/ Medical Biller
Infectious Disease Specialist of Texas, P.A.
12.2015 - 10.2017
- Performed billing and coding for office services, ensuring accurate claims submission.
- Managed payment posting and accounts receivable functions.
- Answered patient and physician calls, assisting with scheduling and inquiries.
- Updated patient records and ensured proper documentation.
- Assisted with various administrative duties as assigned.
Medical Assistant/ Medical Biller
First Colony
05.2015 - 11.2015
- Processed billing and coding for office visits and patient procedures.
- Provided customer service, assisting with EKG tests and taking vital signs.
- Assisted with Pap smears, urinalysis, and influenza examinations.
- Collected and processed payments for overdue bills and co-pays.
Head Medical Assistant/Office Coordinator/ Medical Biller
Southwest Health Associates, P.A.
12.2012 - 04.2015
- Administered injections, applied dressings, and prepared patients for exams and treatments.
- Performed billing and coding for office services, ensuring accurate claims submission.
- Managed medical supplies and ensured proper sterilization and cleanliness.
- Scheduled lab tests and completed patient documentation.
- Updated patient files and records, and processed medical record requests.
- Promoted from Check-Out Desk Assistant to Front Desk Receptionist.
- Handled scheduling, appointment confirmations, and office correspondence.
Education
Associate’s Degree - Medical Assisting
Westwood College
Houston, TX01.2011
High School Diploma - undefined
Cy-Springs
Cypress, TX01.2009
Skills
- Medical Billing & Coding Insurance Verification Charge Entry
- Patient Registration & Scheduling Front Office Procedures EMR Systems
- Phlebotomy Injection Administration Vital Signs Monitoring Medication Dispensing
- Document Scanning Records Management HIPAA Compliance
- Bilingual: English/Spanish MS Word, Excel, Outlook Medical Terminology Adaptable & Flexible
- Medical billing software proficiency
- HIPAA compliance awareness
- ICD-10 knowledge
- Organizational growth
- Patient confidentiality practices
- Professionalism and ethics
- Claims processing proficiency
- Medical coding expertise
- CPT coding
- Continuous learning mindset
- Payment posting
- Electronic health records management
- Teamwork and collaboration
- Customer service
- Multitasking and organization
- CMS-1500 billing forms
- HIPAA compliance
- ICD-10 coding
Additional Information
- Strong customer service skills with a cheerful and professional demeanor.
- Calm and professional in urgent situations, with exceptional attention to detail.
- Bilingual in English and Spanish, ensuring effective communication with diverse populations.
- HIPAA-compliant, ensuring confidentiality and privacy of patient information.
- Excellent oral and written communication skills and phone etiquette.
- Highly adaptable with strong organizational and multitasking abilities.
Languages
Spanish
Native or Bilingual
Timeline
Medical Billing Associate/Medical Records Clerk
Elite Health Services
09.2018 - Current
Front Desk/Biller
Elite Medical Care
10.2017 - 09.2018
Medical Assistant/ Medical Biller
Infectious Disease Specialist of Texas, P.A.
12.2015 - 10.2017
Medical Assistant/ Medical Biller
First Colony
05.2015 - 11.2015
Head Medical Assistant/Office Coordinator/ Medical Biller
Southwest Health Associates, P.A.
12.2012 - 04.2015
High School Diploma - undefined
Cy-Springs
Associate’s Degree - Medical Assisting
Westwood College
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