Summary
Overview
Work History
Education
Skills
Timeline
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Tahj Ali

Jackson,MI

Summary

Hello my name is Tahj and I am an Inventory Specialist currently working at Best Buy. My main role as a part of the Inventory team is to ensure product retention and process customer orders efficiently. My job responsibilities range from lifting heavy products to packaging materials and fulfilling customer orders every shift. Overall, I am eager to support all team objectives and positively contribute my skills to complement and enhance the company's standards. Currently I am enrolled at Jackson College seeking my Associates of Arts degree in writing.

Overview

3
3
years of professional experience

Work History

Inventory Specialist

Best Buy
Jackson, MI
03.2024 - Current
  • Ensured compliance with all safety regulations in the workplace.
  • Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
  • Responded promptly to requests from customers regarding product availability.
  • Conducted periodic inventories and physical counts of product supplies.
  • Ensured proper storage conditions for all items in the warehouse.
  • Maintained accurate and up-to-date inventory records.
  • Utilized barcode scanners to quickly update inventories in the system.
  • Inspected incoming materials for damage.
  • Processed incoming orders in a timely manner according to company standards.
  • Packaged items for shipping following established procedures.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Inventoried and unloaded shipments from delivery trucks weekly.

Brand Ambassador

American Eagle Outfitters, Inc
Jackson, MI
10.2023 - 01.2024
  • Organized promotional events to introduce new products and services to the public.
  • Coordinated with internal teams to ensure all tasks related to brand ambassador duties were completed accurately.
  • Maintained an up-to-date knowledge base on current industry developments.
  • Provided customer service support during promotional events or when needed.
  • Introduced sales, promotions and other brand initiatives to gain customer loyalty.
  • Operated point-of-sale system to complete sales transactions.
  • Put together eye-catching displays to attract potential customers and encourage questions.

Customer Service Associate

Lowe's Home Improvement
Jackson, MI
08.2022 - 12.2023
  • Handle 90+ calls daily, with duties including returns, entering customer data and making adjustments to customers’ orders
  • Order placement, and de-escalating situations with irate customers along with retrieving customer data, presenting relevant product information and cancelling orders
  • Work in a support role in other departments when needed and at my request, along with training new employees in using our POS system, customer service policies, and customer service procedures.
  • Greeted customers and identified their needs.
  • Processed customer orders accurately and efficiently.
  • Performed additional duties as assigned by management team.

Education

Associate of Arts - Writing

Jackson College
Jackson, MI
01-2027

Certificate in Information Technology Jackson Area Career Center -

Davinci High School
05.2020

Skills

  • Heavy lifting
  • Computer Networking
  • Computer Operation
  • Conflict Resolution
  • Working Collaboratively
  • Shipping procedures
  • Warehouse safety
  • Adept at POS systems
  • Database Organization
  • Warehouse organization
  • Customer service
  • Order management
  • Inventory counts
  • Stock replenishment

Timeline

Inventory Specialist

Best Buy
03.2024 - Current

Brand Ambassador

American Eagle Outfitters, Inc
10.2023 - 01.2024

Customer Service Associate

Lowe's Home Improvement
08.2022 - 12.2023

Certificate in Information Technology Jackson Area Career Center -

Davinci High School

Associate of Arts - Writing

Jackson College

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