Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAHJ BJORNTZEN

New York City,NY

Summary

Experienced service associate with a strong background in patient care and community program coordination. Demonstrating exceptional skills in record keeping, safety protocols, and effective communication. Contributes to enhanced operational efficiency. Adept at managing administrative tasks and ensuring high participant satisfaction through innovative solutions and meticulous attention to detail. Meticulously maintains transport equipment and adheres to safety protocols, enhancing overall patient care quality and operational efficiency. Ensures safe patient transport, adheres to protocols, maintains equipment, communicates with the healthcare team, and prioritizes patient comfort and care quality to provide exceptional service. Coordinates community programs, ensuring smooth operations and high participant satisfaction. Streamlines administrative tasks, reduces processing time, and enhances efficiency to support successful community engagement. Assists in budget management by maintaining accurate records and financial accountability. Answers calls, takes notes, and maintains thorough record keeping for efficient communication.

Overview

7
7
years of professional experience

Work History

Program Assistant

Lenox hill neighborhood
09.2024 - 01.2025
  • Operated front desk while maintaining comprehensive records of daily events.
  • Managed phone communications efficiently to ensure seamless operations.
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
  • Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
  • Supported planning and coordination of Type program and associated activities.

Patient Transporter/ Service Associate

Montifiore Medical Center
12.2023 - 08.2024
  • Adhered to safety protocols when moving patients using mobility aids.
  • Welcomed and aided patients before outlining transport plan and destination.
  • Enhanced collaboration with medical teams to address patient requirements.

Mail Handler Assistant

United States Postal Service
11.2021 - 12.2023
  • Sort and distribute DPS(letters) to each route within the post office station I was assigned to
  • Loaded and unloaded mail from delivery trucks, sorting mail into bins, and delivering mail to other departments
  • Sorted incoming mail according to established procedures and distributed it to appropriate departments
  • Operated mail processing equipment and manually sorted mail
  • Organized and maintained a clean work floor

Assistant/ Secretary

Metropolitan Hospital
04.2018 - 09.2020
  • Managed data entry tasks for the office and making sure to have accurate records of activities
  • Answered phone calls from external contacts and provided information or directed inquiries appropriately
  • Greeted visitors to the office and ensured that they were taken care of promptly
  • Organized and kept note of a filing system for important documents such as contracts, agreements, invoices

Education

LPN -

Mildred Elley
New York City

Skills

  • Record keeping
  • Safety protocols
  • Communication
  • Patient care
  • Organization
  • Equipment operation
  • Customer service
  • Time management
  • Adaptability
  • Data entry
  • Multitasking and organization
  • Scheduling management
  • Staff support
  • Administrative support

Timeline

Program Assistant

Lenox hill neighborhood
09.2024 - 01.2025

Patient Transporter/ Service Associate

Montifiore Medical Center
12.2023 - 08.2024

Mail Handler Assistant

United States Postal Service
11.2021 - 12.2023

Assistant/ Secretary

Metropolitan Hospital
04.2018 - 09.2020

LPN -

Mildred Elley
TAHJ BJORNTZEN