Tahja Johnson
Miramar,FL
Summary
Driven professional with a proven track record in customer retention and sales closing, demonstrated across roles at Verizon and other leading companies. Excelled in upselling and cross-selling, enhancing client service, and boosting account development. Achieved a significant increase in customer satisfaction through effective proposal development and product merchandising.
Overview
6
6
years of professional experience
Work History
Sales Representative
Iqor
Miramar, FL
03.2023 - 05.2024
At Iqor our daily job is to welcome customers by chat, advise each customer the reason they should consider T-mobile. Iqor is a company that does sales for T-mobile.
General Merchandiser/ Fulfillment
Target
Naples, Florida
02.2022 - 03.2023
At Target my task was to stock items based on the department that I was given, during day shifts we completed online orders.
Sales Representatives
Verizon
Naples, Florida
06.2019 - 10.2021
I started my day at Verizon by greeting customers, I also assisted with Technical Support and completed sales.
Gas Station Clerk
Mobil Gas Station
Naples, FL
01.2018 - 03.2019
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
Education
Accounts/Business/English/Mathematics/IT
Quality Academics
Kingston, Jamaica06.2017
Skills
- Customer Retention
- Account development
- Proposal Development
- Client Service
- Sales closing
- Customer Service
Timeline
Sales Representative
Iqor
03.2023 - 05.2024
General Merchandiser/ Fulfillment
Target
02.2022 - 03.2023
Sales Representatives
Verizon
06.2019 - 10.2021
Gas Station Clerk
Mobil Gas Station
01.2018 - 03.2019
Accounts/Business/English/Mathematics/IT
Quality Academics