Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
Cortland
04.2022 - Current
Greeted clients, showed apartments, and prepared leases.
Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Customer Care Specialist
Nordstrom
08.2021 - 04.2022
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Defused customer concerns with exceptional conflict and problem resolution skills.
Maintained accurate and current customer account data with digital information updates using multiple computer programs.
General Merchandiser
Target
08.2019 - 08.2021
Pushed and stocked product in multiple departments and consistently met time targets.
Kept sales floor clean, neat and well-stocked for customers, helping to drive consistent sales with professional arrangements.
Helped customers select merchandise by offering multiple product options fitting specific needs.
Stocked shelves, racks, and cases with new or transferred merchandise.
Cashier
Food Lion
07.2018 - 08.2019
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Education
Associate Of Arts And Sciences - Psychology
Roanoke-Chowan Community College
Ahoskie, NC
05.2021
High School Diploma -
Northampton County High School
Gaston, NC
06.2017
Skills
Safety Policies and Procedures
Cleanliness and Sanitation
Conflict Resolution Techniques
Efficient and Detail-Oriented
Customer Service and Assistance
Adaptability
Timeline
Leasing Consultant
Cortland
04.2022 - Current
Customer Care Specialist
Nordstrom
08.2021 - 04.2022
General Merchandiser
Target
08.2019 - 08.2021
Cashier
Food Lion
07.2018 - 08.2019
Associate Of Arts And Sciences - Psychology
Roanoke-Chowan Community College
High School Diploma -
Northampton County High School
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