TAHJANAE HAMILTON
Jonesboro,GA
Summary
Safety-focused entry-level Aircraft Support Mechanic with a strong interest in aircraft maintenance. Committed to learning inspections, troubleshooting, and maintenance procedures while adhering to safety standards. Detail-oriented with proven problem-solving skills, ready to develop hands-on mechanical expertise and contribute to efficient operations.
Overview
8
8
years of professional experience
Work History
Delta Cabin Experience Agent
Delta Air Lines
Atlanta, GA
01.2024 - Current
- Improved passenger satisfaction by (95%) through ensuring (1000) Delta aircraft interiors exceeded cleanliness expectations per flight.
- Cleaned passenger seating, vacuumed floors, and sanitized tray tables to maintain a safe and welcoming environment for travelers
- Restocked supplies and maintained cleanliness of galley areas to support efficient service operations
- Conducted aircraft security inspections and preflight safety checks to ensure compliance with safety regulations
- Adhered to safety protocols and regulations
Lead Security Supervisor
Delta Global Services
Atlanta, GA
02.2023 - 12.2023
- Responded immediately to security threats, breaches and emergencies, following proper protocols
- Reduced problem resolution time by (30%) by addressing issues quickly and reporting clear information.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions
- Supervised property entrances and exits, ensuring employee safety and adherence to security protocols
- Transitioned between security locations to evaluate security measures and provide guidance to officers. to check in with officers, assess security and make proactive adjustments based on changing conditions
Package Handler
FedEx Ground
Atlanta, GA
04.2022 - 01.2023
- Sorted packages to the appropriate slide, line or belt for final distribution
- Scanned and sorted packages according to destinations and service type using handheld scanner
- Loaded delivery trucks with prepared packages to ensure timely deliveries
- Resolved conveyor system issues by clearing jams and blockages
Field Service Technician
Optimum
Queens, NY
07.2021 - 04.2022
- Executed on-site installation, routine maintenance, and minor repairs to optimize system performance
- Provided exceptional customer service during field visits, ensuring adherence to corporate guidelines
- Explained and demonstrated equipment operations to customer
- Trained customers on equipment after installation
- Documented service reports detailing completed work, identified issues, and offered actionable recommendations
Security Officer
The Barclays's Center
Brooklyn, NY
01.2019 - 07.2021
- Monitored and authorized entrance of individuals through a scanning system
- Patrolled property to secure premises and personnel
- Executed procedures and protocols to ensure a safe environment
Education
HS Diploma -
Satellite Academy High School
Brooklyn, NYSkills
- Customer Service
- Problem solving
- Cultural Sensitivity
- Team Leadership
- Safety compliance
- Aircraft cleaning
- Cabin safety checks
- Security screening
- Galley restocking
Personal Information
Title: Cabin Experience Agent
Timeline
Delta Cabin Experience Agent
Delta Air Lines
01.2024 - Current
Lead Security Supervisor
Delta Global Services
02.2023 - 12.2023
Package Handler
FedEx Ground
04.2022 - 01.2023
Field Service Technician
Optimum
07.2021 - 04.2022
Security Officer
The Barclays's Center
01.2019 - 07.2021
HS Diploma -
Satellite Academy High School