Tahjyana Brown
Tallahassee
Summary
Efficient with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Registration Specialist
Apalachee Center
Tallahassee, FL
06.2023 - 03.2026
- Managed patient intake processes, ensuring accuracy in data collection and registration workflows.
- Streamlined appointment scheduling to enhance patient flow and reduce wait times.
- Trained new staff on registration protocols and electronic health record systems.
- Developed procedures for verifying insurance eligibility, improving overall efficiency of registrations.
- Provided exceptional customer service, addressing patient concerns and answering questions promptly and professionally.
- Facilitated referral management, ensuring timely follow-up appointments for comprehensive care coordination.
Customer Service Representative
Tax Collectors office
Tallahassee, FL
11.2022 - 02.2023
- Valorem assessments
- Tourist development taxes
- Registration and titling of motor vehicles and vessels
- The issuance of birth certificates and licenses for hunting, fishing, driving and the processing of initial and renewal application for concealed weapons permits.
Cashier
Walmart
Tallahassee, FL
05.2020 - 06.2022
- Smiled, greeted, and thanked customers with a positive attitude
- Accurately rung up and totaled customer merchandise
- Kept area clean and presentable
- Answered customer questions and helped them with their needs
- Assisted associates across the store as needed
- Returned unwanted merchandise to the appropriate store area
- Performed other additional duties and responsibilities as assigned
Sales Associate
Tallahassee Community Bookstore
Tallahassee, FL
01.2020 - 08.2020
- Performed many duties around the store while primarily focusing on customer service
- Smiled, greeted, and thanked customers with a positive attitude
- Assisted customers with finding merchandise throughout the store
- Accurately rung up and totaled customer merchandise
- Performed other duties throughout the store, such as stocking products, cleaning the store, and sorting through donated items
- Performed other additional duties and responsibilities as assigned
Education
High School Diploma -
Gadsden County High School
Havana, FL01-2021
Skills
- HIPAA compliance
- Strong organization
- Patient scheduling
- Insurance verification
- Data entry
- Electronic recordkeeping
- Teamwork and collaboration
- Problem-solving
- Time management
Certification
- CMA - Certified Medical Assistant 2026
- CMT - Certified Medication Technician 2026
Timeline
Patient Registration Specialist
Apalachee Center
06.2023 - 03.2026
Customer Service Representative
Tax Collectors office
11.2022 - 02.2023
Cashier
Walmart
05.2020 - 06.2022
Sales Associate
Tallahassee Community Bookstore
01.2020 - 08.2020
High School Diploma -
Gadsden County High School