Tahmina Sultana
Buffalo
Summary
Versatile and dynamic professional with a proven track record at Dunkin Donuts for enhancing team productivity and improving customer service through exceptional communication and critical thinking skills. Expert in multitasking and time management, adept at fostering collaborative environments and implementing efficient problem-solving strategies. Demonstrates a strong commitment to continuous learning and skill development, including advanced computer proficiency.
Overview
11
11
years of professional experience
Work History
Dunkin Donuts
Cashier Customer Service
07.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Assistant Daycare Teacher
Sofia Mado
04.2023 - 06.2024
- Collaborated with fellow teachers to develop interdisciplinary lesson plans, maximizing educational opportunities for students.
- Increased student engagement by utilizing diverse teaching methods tailored to individual learning styles.
- Facilitated smooth transitions between daily routines by clearly communicating expectations to students and offering guidance as needed.
- Supported the lead teacher in monitoring student behavior, enforcing rules and addressing issues as they arose.
- Boosted classroom morale by fostering a positive, inclusive environment for all students.
- Implemented creative arts-based activities that encouraged self-expression while honing fine motor skills among students.
- Developed strong relationships with families, fostering open communication regarding child progress and concerns.
Brooklyn Public Library
Library Staff
09.2013 - 12.2013
- Trained new library staff members on day-to-day operations, policies, and procedures as well as how to use the library management system.
- Served as liaison between the library''s main branch and satellite locations, fostering communication among staff members across different sites.
- Managed collection development strategies based on patron needs assessments while adhering to budget constraints.
- Maintained a clean and well-organized environment conducive to studying, reading, or group collaboration.
Education
Bachelor of Arts - Writing For Film And TV
Los Angeles Film School
Los Angeles, CA07-2025
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking
- Critical thinking
- Computer skills
Affiliations
- BMFG Films
Languages
Bengali
Native or Bilingual
English
Full Professional
Timeline
Dunkin Donuts
Cashier Customer Service
07.2024 - Current
Assistant Daycare Teacher
Sofia Mado
04.2023 - 06.2024
Brooklyn Public Library
Library Staff
09.2013 - 12.2013
Bachelor of Arts - Writing For Film And TV
Los Angeles Film School
Similar Profiles
Lakshay AtrejaLakshay Atreja
Hotel Manager & Cashier / Retail Cashier & Customer Service Associate at Hotel Manager & Cashier / Retail Cashier & Customer Service AssociateHotel Manager & Cashier / Retail Cashier & Customer Service Associate at Hotel Manager & Cashier / Retail Cashier & Customer Service Associate
Andrick Argandona GarciaAndrick Argandona Garcia
McDonald's Crew Member at Cashier Customer Service- Drive Thru ServiceMcDonald's Crew Member at Cashier Customer Service- Drive Thru Service
Brittany MorenoBrittany Moreno
Rudy's BBQ at Cashier Customer ServiceRudy's BBQ at Cashier Customer Service