Manage an inventory of rejected claims in the clearinghouse to provide resolution for claim submission.
Call the insurance company to check eligibility and obtain claim information for processing.
Plans and conducts investigation of claims to confirm coverage using available resources such as Availity and/or Instamed.
Work tasking requests from other departments within the company. For example completing claim rebills from Charge Entry.
Use Coverage Detection tool in Waystar/ Zirmed Clearinghouse to look for active insurance coverage.
Analyze and review trending claim rejections within the Clearinghouse to provide resolution.
Utilized insurance provider portals to check eligibility as well as claim status.
Implementation Analyst
National Partners in Healthcare
Dallas, TX
03.2019 - 04.2022
Completed ticket requests from Accounts Receivable regarding insurance, provider, and facility loads.
Assisted the provider enrollment department in updating and/or maintaining current information for new and present providers regarding system loads.
Provided training to new hires as well as refresher training to current employees.
Electronically uploaded charges daily from the charge entry department.
Processed proposals from various insurance companies.
Notified Billing Manager regarding trends and or errors from the EDI rejections.
Post payments manually from EOBS as well as electronic payment posting.
Provided additional assistance for the charge entry and demographics dept to help with month-end closing.
Facilitated in the gathering of information for internal and external audits.
Contributed to maintaining system load requests from a ticketing software.
Provided additional assistance for EDI when processing claim edits from the Waystar clearinghouse.
Charge Entry Team Lead-Supervisor
US Anesthesia Partners
Dallas, TX
04.2008 - 03.2019
Supervised 8-10 billers posting charges for over 1700 Anesthesiologists and CRNA.
Researched and resolved inquiries regarding all billing and patient account discrepancies and verified that all adjustments were correct.
Prepare all charge tickets to be posted the next business day for all billers by hospital and location.
Prepared monthly audits for quarterly bonuses for all charge entry specialists.
Updated and monitor spreadsheets regarding the monthly distribution of work and productivity.
Assisted the manager with any corrections that need to be done for other departments.
Posted charges and demographics when needed.
Trained new hires for charge entry.
Account Receivable Specialist
US Anesthesia Partners
Dallas, TX
04.2008 - 03.2019
Audit and monitor patient accounts for further payment and/or adjustments.
Resolved outstanding balances through consistent follow-ups and appeals to third-party insurance payers Work all correspondence daily and appeals in a timely manner.
Performed the necessary research to correct and resubmit all HCFA 1500 claims as needed.