Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
16
16
years of professional experience
Work History
Operations Supervisor
FedEx Corporation
10.2023 - Current
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Courier
Federal Express
03.2009 - 08.2023
Drove safely at all times to avoid accidents and harm.
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Followed company policies and procedures during shift.