Experienced C-Level Executive Assistant and Regional Administrator seeking an employer whose business reflects professionalism, stability, and growth. Outgoing personality toward networking and relationship building. Enthusiastic about ongoing learning and personal growth to achieve company objectives. Maintain broad range organization skills and strong work ethic. Enjoy team settings and collaborative efforts.
Overview
12
12
years of professional experience
Work History
Business Support Lead I
Bank of America
07.2023 - Current
Develop a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Host monthly Webex Market Leader and Business Support Lead call
Achieve departmental goals by developing and executing strategic plans and performance metrics.
Organize professional development routines for staff, leading to improved performance and skill sets.
Establish team priorities, maintained schedules and monitored performance.
Assist in organizing and overseeing assignments to drive operational excellence.
Regional Administrator, Administrative Assistant III
Bank of America
11.2019 - 07.2023
Primary Administrative Assistant III to the Sr. Divisional Executive (PNW Region)
Responsible for confidential and time sensitive material
Manage executive scheduling and leadership calendars
Work congruently with Human Resources on internal new hires, transfers, and foundational banking training
Host and attend weekly Webex division leadership calls
Approve expense reports via Concur
Coordinate with Human Resources and Performance Management on compliance regulations
Responsible for offboarding terminations via Workday
Championed a culture of continuous improvement by encouraging constructive feedback from employees at all levels.
Executive Administrative Assistant
Commerce Home Mortgage, LLC- Corporate Office
09.2013 - 10.2019
Primary executive administrative support to CEO and President
Responsible for confidential and time sensitive material
Prepare daily executive correspondence reports utilizing Excel and Smartsheet spreadsheets
Provide detailed confidential information that enables timely decision making by senior management
Manage and book travel for executive management along with operations, prepare detailed itineraries
Coordinate with Branch Management of new and existing locations for licensing and compliance regulations
Administer logins for New Hire Onboarding; Implement new hire integration and training
Work closely with Human Resources, Accounts Payable and Upper Management
Manage executive calendars, schedule GoToMeetings and ShoreTel conference calls
Corporate Office Administrator/Receptionist
Commerce Home Mortgage, LLC- Corporate Office
01.2013 - 08.2013
Streamlined office processes by implementing efficient filing and organizational systems.
Participated actively in planning and executing company events.
Enhanced team collaboration through the implementation of effective communication tools and strategies.
Coordinated travel arrangements, ensuring seamless transportation and accommodations for executives.
Maintained strict confidentiality with sensitive information, upholding privacy standards across all levels of the organization.
Branch Office Administration/Receptionist
Commerce Home Mortgage, LLC- Corporate Office
12.2012 - 01.2013
Collaborated with team members on projects, promoting a positive work environment and increasing productivity.
Assisted with various administrative tasks, contributing to the overall smooth operation of the office.
Prepared reports and presentations for meetings, contributing to informed decision-making within the organization.
Organized company events and meetings, fostering positive relationships among colleagues and clients alike.
Education
Coursework
California State University East Bay
Hayward, CA
Undergraduate Studies
Diablo Valley College
Pleasant Hill, CA
Skills
MS Suite
Outlook
Google Suite
Smartsheet
Workday
Silk Road Red Carpet Onboarding System
Share Point
Webex
Skype
Zoom
Timeline
Business Support Lead I
Bank of America
07.2023 - Current
Regional Administrator, Administrative Assistant III