Tahzeeb Ur Rehman
Katy,TX
Summary
Results-oriented leader specializing in operational excellence and organizational profitability. Proven track record in managing projects, implementing new technologies, and overseeing financial operations. Expertise in optimizing processes to enhance efficiency and reduce costs, leading to increased productivity.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Retail Sales Associate Cashier
Shell Gas Station
Katy, Texas
12.2025 - Current
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with fuel purchases and general inquiries promptly.
- Maintained cleanliness and organization of the store and fueling area.
- Assisted customers with product inquiries and checkout procedures.
Customer Service Manager
Habib Metro Bank LTD.
Karachi, Pakistan
08.2006 - 09.2025
- Coordinated all operational functions related to cash management, account opening, and remittance, with compliance.
- Conducted periodic reviews of GL heads for accurate posting and balancing.
- Enhanced staff skills through training and job rotation; educated the team on OPS control and procedures.
- Submitted all State Bank of Pakistan reports accurately and promptly to avoid penalties.
- Managed custody of cash vault keys, ATM keys, lockers master key, and relevant security items.
- Ensured branch team adhered to assigned TATs for efficient service delivery and prompt complaint resolution.
- Oversaw proper documentation for account openings, closures, and compliance with KYC/AML guidelines.
- Monitored critical functions such as cash balancing and periodic control reports regarding suspicious transactions.
RETAIL SALES EXECUTIVE
TCS Pvt. Limited
Karachi, Pakistan
07.2003 - 07.2006
- Assisted customers in selecting products and providing product knowledge.
- Managed inventory by restocking shelves and organizing displays effectively.
- Handled customer complaints in a professional manner.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Karachi, Pakistan
Education
Master of Arts - Economics
University of Karachi
Pakistan01.2007
Skills
- Microsoft Office
- Cash management
- Operational efficiency
- Team leadership
- Staff training
- Problem solving
- Effective communication
- Attention to detail
- Schedule oversight
- Logistics management
- Operations monitoring
- Customer retention
- Process improvement strategies
- Cash handling accuracy
- Cash register operation
Certification
HABIBMETRO - AML/CFT/CPF Basics & Regulation 2025
Business Continuity Plan 2025
Operational Risk Management 2025
Business Continuity Plan 2025
Operational Risk Management 2025
Training
- CSM Certification
Languages
English
Professional
Urdu
Native/ Bilingual
References
References available upon request.
Timeline
Retail Sales Associate Cashier
Shell Gas Station
12.2025 - Current
Customer Service Manager
Habib Metro Bank LTD.
08.2006 - 09.2025
RETAIL SALES EXECUTIVE
TCS Pvt. Limited
07.2003 - 07.2006
Master of Arts - Economics
University of Karachi