Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Taia Smith

Houston,TX

Summary

Process Manager with excellent track record in collaboration across departments to evaluate, design and implement business processes. Consistently improved processes and managed change among stakeholders using positive approaches. Well-established data analysis experience.

Overview

12
12
years of professional experience

Work History

IT Process Improvement Manager-PEIMS/TSDS Reporting

IDR, Inc
07.2022 - Current
  • Implementation of massive ERP project from on-prem to cloud based solution
  • Identify, create, and participate in the implementation of business processes, Enabling tools, and systems that deliver tangible value by improving services, efficiency, and effectiveness
  • Advisor on projects, offering solution-design support and best practices for process management
  • Process mapping and design
  • Data Governance
  • Auditing
  • Implementation and Utilization training
  • Skills: Frontline ERP/SIS, Smartsheet, Lucid Design Software, TSDS, Elevate Data Quality, Blend/Canva, Zen Desk Support

PEIMS/Compliance/ Data Quality Specialist

KIPP Texas Public Schools
08.2011 - 08.2022
  • Perform registration, enrollment, and withdrawal processes via student information system
  • (TxEIS, Skyward, School Mint)
  • Verify and audit student information and coding in compliance with State and Local laws
  • Resolve school level data integrity issues, service request and submission errors in a timely manner
  • Assist with the fulfillment of student records via the Texas Record Exchange system
  • Stays current with changes in Texas Education Agency governing documents pertaining to the Public Education Information Management System (PEIMS)
  • Assist in the maintenance of the online document portal for the Houston Region
  • Training new hires to the department

Education

Masters of Law Mediation and Dispute Resolution -

Pepperdine University

Masters of Law, Legal Studies -

Pepperdine University

Masters of Business Administration -

University of Phoenix
Houston, TX

Bachelor of Arts -

Colorado State University
Fort Collins, CO

Skills

  • Change Management
  • Workflow Optimization
  • Data Analysis
  • Project Management
  • Training and Development
  • Process Mapping
  • Procedure Documentation
  • Cross-functional Collaboration

References

Reference Available Upon Request

Timeline

IT Process Improvement Manager-PEIMS/TSDS Reporting

IDR, Inc
07.2022 - Current

PEIMS/Compliance/ Data Quality Specialist

KIPP Texas Public Schools
08.2011 - 08.2022

Masters of Law Mediation and Dispute Resolution -

Pepperdine University

Masters of Law, Legal Studies -

Pepperdine University

Masters of Business Administration -

University of Phoenix

Bachelor of Arts -

Colorado State University

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Taia Smith