Taicha Dijon
Irvington,NJ
Summary
Knowledgeable student, talented at learning quickly, and adding value to any team. Strong history of successfully using leadership, communication, and teamwork to complete tasks. Superior skills in working in both team-based and independent capacities. Solid academic achievement, paired with demonstrated commitment and integrity. Looking to build hands-on experience through internships or full-time work.
Overview
3
3
years of professional experience
Work History
Front of House Employee
The Cheesecake Factory
Wayne, New Jersey
10.2024 - Current
- Greeted guests warmly and ensured a positive dining experience.
- Managed reservations and organized seating for efficient table turnover.
- Assisted in training new employees on customer service standards and procedures.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Processed payments accurately and managed cash register operations efficiently.
Receptionist
Arbor Ridge Rehabilitation And Healthcare Services
Wayne, NJ
05.2024 - Current
- Greet and welcome guests upon arrival.
- Answer, screen, and forward incoming phone calls.
- Provide basic and accurate information in person, and via phone or email.
- Managed the retrieval and distribution of daily mail and packages.
- Maintain security by following procedures and controlling access (monitor the logbook, issue visitor badges).
- Administers financial resources for residents' personal needs.
Shift Supervisor
Five Guys
Springfield, NJ
08.2022 - 06.2024
- Maintains consistent high-quality service and product standards by providing fast and accurate service, with a focus on enhancing the customer experience.
- Leads Crew Members and managing daily restaurant operations in the absence of both the General and Assistant Managers.
- Supervised and trained employees, efficiently managing store opening/closing tasks, food preparation, employee breaks, shift changes.
- Uses the company cash register accurately and maintains proper control of company assets. Makes accurate deposits.
Education
Bachelor of Science - Psychology, Social Work
Montclair State University
Montclair, NJ05.2026
Skills
- Time management
- Microsoft Office
- Organizational
- Communication
- Cash management
- Multi-tasking
- Detail-oriented
- Customer service
- Team collaboration and leadership
Timeline
Front of House Employee
The Cheesecake Factory
10.2024 - Current
Receptionist
Arbor Ridge Rehabilitation And Healthcare Services
05.2024 - Current
Shift Supervisor
Five Guys
08.2022 - 06.2024
Bachelor of Science - Psychology, Social Work
Montclair State University