TaiDre’ana Wilkerson
Mount Pleasant,TX
Summary
Dedicated and empathetic Certified Medical Assistant offering 2-3 years of experience in direct patient care. Committed to obtaining highest level of patient satisfaction by using critical thinking and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CMA
Pediatric Clinic, PA
Mount Pleasant, TX
10.2021 - Current
- Documented notes during patient visits.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Cleaned and maintained medical equipment following procedures and standards.
- Educated patients about medications, procedures and physician's instructions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Scheduled appointments for patients via phone and in person.
- Measured vital signs and took medical histories to prepare patients for examination.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Barista
Starbucks
Mount Pleasant, TX
05.2019 - 10.2021
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Received and accurately processed customer payments.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Education
Associate of Applied Science - Medical Assisting
Northeast Texas Community College
Mount Pleasant, TX05-2021
High School Diploma -
Mount Pleasant High School
Mount Pleasant, TX05-2017
Skills
- Written and Verbal Communication
- Administering Injections/Vaccines
- Venipuncture
- Vital Signs
- Patient Care
- Triage
- EMR Systems/EPIC
- Laboratory Experience
- Medication Administration
- HIPAA
- Specimen Collection
- Patient Intake/Chief Complaints
- Time Management
- EKG
- Administrative Skills
- Multitasking
- Casting and Splinting
Certification
- CMA (NHA) 2021
- BLS/CPR (Current)
Reference
- April Brannon (instructor)
- (903)-563-1694
- Kathy Sanders RN, CPNP - Provider
- (318) 349-6778
- Katlyn Loving ( friend/coworker)
- (903) 434-6152
Timeline
CMA
Pediatric Clinic, PA
10.2021 - Current
Barista
Starbucks
05.2019 - 10.2021
Associate of Applied Science - Medical Assisting
Northeast Texas Community College
High School Diploma -
Mount Pleasant High School