Summary
Overview
Work History
Education
Skills
Timeline
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Taiha Covaciu

Hammond,IN

Summary

Experienced with customer service and support roles, ensuring efficient and effective service delivery. Utilizes problem-solving skills to address and resolve issues promptly. Knowledge of team collaboration and process improvement techniques.

Attentive individual with drive to work in fast-paced environments. Engaging demeanor with great communication skills.

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

6
6
years of professional experience

Work History

Fulfillment Associate

Target
04.2024 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Printed labels, packaged boxes, and loaded into outbound containers.

Cashier

Nick’s Liquors
09.2023 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Receiving Associate

Restaurant Depot
10.2022 - 08.2023
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Receptionist

Volvo Escondido
03.2022 - 09.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Assisted with planning office events and meetings for smooth execution.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.

Service Assistant

Volvo Arrowhead
03.2019 - 11.2021
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
  • Assisted team members in improving workflow efficiency by sharing best practices.
  • Developed strong relationships with customers through exceptional communication skills, leading to increased loyalty and repeat business.
  • Increased sales by offering personalized recommendations based on customer needs.
  • knowing all software including Dealertrac, word, etc

Education

Core 40 -

Calumet New Tech
Gary, IN
06.2018

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Customer service
  • Flexible schedule
  • Friendly and courteous
  • Time management
  • Work prioritization

Timeline

Fulfillment Associate

Target
04.2024 - Current

Cashier

Nick’s Liquors
09.2023 - 11.2024

Receiving Associate

Restaurant Depot
10.2022 - 08.2023

Receptionist

Volvo Escondido
03.2022 - 09.2022

Service Assistant

Volvo Arrowhead
03.2019 - 11.2021

Core 40 -

Calumet New Tech
Taiha Covaciu