Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Expertise in Area of expertise.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Swedish Medical Center
Seattle, WA
02.2024 - 04.2024
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Maintained clean and safe environment to promote patient safety and comfort.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Reduced stress for patients and families through effective communication and empathetic support.
Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Front Desk Supervisor
Inn At Lake Washington
Renton, WA
01.2023 - 12.2023
Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
Trained new staff on correct procedures, compliance requirements, and performance strategies.
Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
Scheduled and assigned daily work and activities for team members.
Resolved guest complaints with tact and diplomacy, maintaining a positive image for the hotel brand.
Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.
Collected room deposits, fees, and payments.
Managed group reservations effectively, providing smooth check-in experiences for large parties or corporate events.
Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
Medical Assistant
Bellevue Family Medicine
Bellevue
12.2021 - 05.2023
Assisted with minor office procedures; mole removal, abscesses, stitches, colposcopy
Collected laboratory specimens and prepared them for testing
Cleaned and sterilized instruments and dispose of contaminated supplies
Performed routine laboratory tests and sample analyses: UA's and drug screens
Suture removal, changed dressings on wounds
Administered injections: flu, tetanus, performing tuberculosis tests, and Venipuncture procedures
Tested for Strep, BV, trich, urine pregnancy, Urine cultures, throat cultures, Mono, Glucose, blood draws
Obtained and documented vital signs into EMR system.
Medical Assistant
Virginia Mason (Gynecology)
Seattle
10.2019 - 01.2021
Assisted with minor office procedures; mole removal, abscesses, stitches, leep, colposcopy
Collected laboratory specimens and prepared them for testing
Cleaned and sterilized instruments and dispose of contaminated supplies
Performed routine laboratory tests and sample analyses: UA's and drug screens
Suture removal, changed dressings on wounds
Administered injections: flu, tetanus, performing tuberculosis tests, and Venipuncture procedures