Taijanae' Augustin

• I fulfilled customers’ online grocery orders with a strong focus on accuracy, efficiency, and exceptional customer service.
• Upon receiving an order, I promptly greeted the customer and introduced myself as their shopper via text message. Throughout the shopping and delivery process, I maintained clear and professional communication while consistently upholding the company’s high customer service standards.
• Accurately and efficiently picked and placed customers’ requested items while maintaining focus, energy, and attention to detail.
• Monitored product expiration dates to minimize waste and support compliance with health and safety standards.
• Communicated with customers regarding out-of-stock items to identify suitable replacements, ensuring orders were accurately selected, carefully handled, and delivered on time.
• Enhanced customer satisfaction by providing a smooth, efficient, and enjoyable shopping experience.

• Greeting and assisting customers with concerns and needs regarding to the menu, kiosk, or company.
• I promoted a positive atmosphere through friendly interactions with customers and coworkers.
• I demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.
• Ability to work in a fast-paced environment.

I completed 600 hours at Aveda Arts & Sciences Institute to become a licensed esthetician. As an esthetician student I studied the science and art of skin care, anatomy, physiology, ergonomics, product chemistry, sanitation and much more. I experienced real clients in an actual spa environment as a student.

• 100% attendence

• A Honor Roll 12 grade first semester, 2019