Taila Custred
Parrish
Summary
Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient satisfaction scores and streamline hospital processes for better efficiency across various departments.
Overview
16
16
years of professional experience
Work History
Assistant Nurse Manager
University of Alabama at Birmingham
Birmingham
08.2023 - Current
- Assisted in the development of policies and procedures for clinical operations.
- Implemented strategies for improving patient satisfaction scores.
- Participated in interdisciplinary team meetings to assess patients' progress and develop treatment plans.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Recruited, hired and evaluated staff to take corrective action and meet departmental goals.
RN Case Manager
Affinity Hospice Of Life
Birmingham
01.2022 - 08.2023
- Facilitated referrals to community resources for additional support services.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
RN Case Manager
Alabama Hospice Care
Jasper
09.2018 - 01.2022
- Facilitated referrals to community resources for additional support services.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
Assistant Plant Operator Emergency Response
Alabama Power
Birmingham
06.2014 - 09.2018
- Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
- Analyzed data trends from previous shifts and recommended adjustments where needed.
- Inspected equipment and systems to identify issues and implement corrective actions.
- Participated in emergency response drills and real incidents to ensure preparedness.
- Managed resources during an emergency such as personnel, equipment, supplies.
RN Supervisor
The Center for Neurological Care
Jasper
09.2009 - 09.2014
- Participated in continuing education courses related to advances in nursing practice.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Maintained current knowledge of healthcare regulations and best practices in order to promote compliance within the organization.
- Demonstrated knowledge and clinical expertise to effectively supervise nursing activities and achieve optimal patient outcomes in hospital department and nursing home.
Education
Doctor of Nursing Practice - Nursing
The University of Alabama Birmingham
Birmingham, AL05-2026
Bachelor of Science - Nursing
Jacksonville State University
Jacksonville, AL12-2013
Associate of Applied Science - Nursing
Bevill State Community College
Jasper, AL05-2009
Skills
- Regulatory compliance
- Healthcare management
- Effective communication
- Staff development
- Unit operations
- Clinical leadership
- Budget administration
- Care coordination
- Ethical practice
- Quality improvement
- Nursing expertise
Timeline
Assistant Nurse Manager
University of Alabama at Birmingham
08.2023 - Current
RN Case Manager
Affinity Hospice Of Life
01.2022 - 08.2023
RN Case Manager
Alabama Hospice Care
09.2018 - 01.2022
Assistant Plant Operator Emergency Response
Alabama Power
06.2014 - 09.2018
RN Supervisor
The Center for Neurological Care
09.2009 - 09.2014
Doctor of Nursing Practice - Nursing
The University of Alabama Birmingham
Bachelor of Science - Nursing
Jacksonville State University
Associate of Applied Science - Nursing
Bevill State Community College