Taime Hansen
San Antonio
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Buccee's
New Braunfels
10.2023 - Current
- Processed customer transactions efficiently and accurately at a busy convenience store.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Provided exceptional customer service through active listening and engagement.
- Greeted customers and answered any questions they had about the store's products and services.
- Addressed customer complaints promptly, enhancing overall shopping experience.
- Trained new cashiers on procedures and best practices for customer service excellence.
- Coordinated with team members to maintain efficient operations during peak hours.
- Managed supplementary duties to facilitate smooth operations.
Shift Leader
Burger King
San Antonio
03.2023 - Current
- Contributed to team efforts by participating in daily activities.
- Coordinated shift schedules to optimize staff coverage and service quality.
- Managed inventory levels to maintain adequate supply of food and materials for uninterrupted service.
- Coordinated shift schedules to ensure optimal staff coverage, improving service quality during peak hours.
- Organized the work environment and assigned tasks to staff.
- Monitored employee performance to uphold compliance with company policies and enhance operational standards.
- Upheld company standards and compliance requirements for operations.
Barista
Scooter's Coffee
Newton
10.2022 - 04.2023
- Engaged in multiple positions to enhance skills and knowledge.
- Delivered exceptional customer service to enrich guest experiences.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Operated point-of-sale system to process customer transactions efficiently.
- Collaborated with team members to streamline daily operations.
- Described menu items to customers and suggested products based on stated preferences.
- Employed upselling techniques to boost sales of bakery items and specialty drinks.
- Supported highest standards of conduct and service to support company reputation.
Crew Member
McDonald's
Newton
08.2020 - 10.2022
- Provided excellent customer service in a fast-paced environment.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Engaged with customers to improve dining experience and address concerns promptly.
- Served food efficiently to ensure timely and enjoyable guest experiences.
- Collaborated with team members to ensure smooth operations during peak hours.
- Addressed customer complaints professionally to maintain satisfaction and loyalty.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Upheld high standards of productivity and quality in operations.
Education
High school diploma or GED -
Newton Senior High School
Newton, IASkills
- Cash management
- Cashiering
- Point of sale systems
- Customer service
- Complaint resolution
- Attention to detail
- Food safety
- Sanitation practices
- Food handling
- Food preparation
- Food service
- Dining operations
- Retail operations
- Inventory management
- Stock organization
- Team coordination
- Leadership
- Employee training
- Computer literacy
- Cooking
- Mathematical skills
- Hospitality
- Restaurant management
- Employee training
Certification
- TABC Certification
- Driver's License
Awards
Academic achievement, 01/01/23, It was for raising my GPA. I was awarded this twice in just this year.
Languages
English, Fluent
Timeline
Cashier
Buccee's
10.2023 - Current
Shift Leader
Burger King
03.2023 - Current
Barista
Scooter's Coffee
10.2022 - 04.2023
Crew Member
McDonald's
08.2020 - 10.2022
High school diploma or GED -
Newton Senior High School