Taimoor Willis
Rocky Hill,CT
Summary
A self motivated IT professional, who is a Cloud enthusiast that is passionate about automation, innovation, cloud technologies, technical support, system administration and DevOps culture to provide technical solutions for business needs.
Overview
4
4
years of professional experience
Work History
Senior IT Analyst
GalaxE. Solutions
10.2021 - Current
- Held accountable for supervising users accounts and resource permissions, group policies which included managing accounts and resetting passwords using Active Directory
- Pinpoint issues with the help of ticketing system (ServiceNow), ensuring smooth workflow
- Leverage project management skills to lead more than 100+help desk incident tickets on a weekly basis, resulting in accurate resolution of all incidents
- Analyze issues to identify troubleshooting methods needed for quicker
- Maintain SLA required for inbound tickets to achieve top metrics.
Supervisor
ESPN Headquarters
03.2021 - 02.2022
- Crosschecked attendance of all employees to fulfill minimum quota of availability, issuing warnings to sustain a professional work environment
- Oversaw building automation system and monitored HVAC, security and audio- visual systems, maintaining functionality of equipment.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Safety Coordinator
Amazon
05.2019 - 03.2021
- Planned, arranged and conducted health and safety meetings on a frequent basis, focusing on discussing problems and issues
- Gathered, recorded and safeguarded project information to establish hazards and level of risk within the delivery station
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues
- Coached employees, managers and executives on effective safety policies
Education
B.A - Psychology
Western Connecticut State University
Danbury, CT12.2020
Skills
- Python
- Bash
- PowerShell
- Redhat Linux
- Golang
- SQL
- AWS
- Lambda
- CloudFront
- VPC
- IAM Console
- MySQL
- MongoDB
- Oracle SQL
- Security
- Firewalls
- DDoS Protection
- Guard Duty
- Kali Linux
- VMWare
- Virtual Box
- Kubernetes
- EKS
- Docker
- Cloudfront
- Cloudformation
- AWS SDK
- AWS CDK
- Ansible
- Cloud computing
Accomplishments
- DevOps Pipeline
Set Up a CI/CD Pipeline on AWS, AWS CodePipeline was used to orchestrate each step in the release process. As part of my setup, I plugged other AWS services into CodePipeline to complete your software delivery pipeline
- Taimoorproject.click
Deployed a static website on AWS - Services used: Amazon S3,Amazon Route 53 - Duration: 15 minutes - Cost (with free tier): $3 USD for custom domain name
Timeline
Senior IT Analyst
GalaxE. Solutions
10.2021 - Current
Supervisor
ESPN Headquarters
03.2021 - 02.2022
Safety Coordinator
Amazon
05.2019 - 03.2021
B.A - Psychology
Western Connecticut State University
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