Taisha Serrano Ruiz
Richwood,TX
Summary
Compassionate Nursing Assistant with proven ability to deliver patient care with efficiency and high productivity. Skilled in vital signs monitoring, patient hygiene assistance, and medical record documentation. Excel at communication, empathy, and patience, ensuring optimal support and care in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Driven by a passion for continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
Work History
MEDICAL TEC/Nursing Assistant
RAPIDCARE EMERGENCY ROOM
Missouri City, TX
02.2025 - Current
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Ensured that all equipment was functioning properly prior to use.
- Managed supplies and restocked inventory to promote optimal availability for patient care.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Performing EKG's.
CNA-CERTIFIED NURSING ASSISTANT
Country Village Care
Angleton, TX
05.2024 - 02.2025
- Answered patient call lights promptly and responded to requests appropriately.
- Participated in educational programs designed to improve knowledge of health care practices.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Transported residents within the facility as needed.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Monitored food intake and output as directed by nursing staff.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Provided emotional support to family members during difficult times.
- Reported changes in patient conditions to registered nurse or physician.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided assistance with activities of daily living, including bathing, dressing, toileting, feeding, and grooming.
- Documented patient care services by charting in designated areas.
Server
PUERTO VALLARTA TEX-MEX&BAR
Angleton, TX
06.2023 - 05.2024
- Provide excellent guest service, anticipating guests needs and ensuring guest satisfaction.
- Informing guests of any special features.
- Providing customer service with a positive, friendly attitude.
- Taking food and bar drink orders.
- Imputing orders in Point of sale systems and processing credit card and cash transactions.
- Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes or customer preferences.
- Delivering food and drinks promplty while ensuring presentation meets and restaurant standards.
- Being able to work in stressful and fast paced environments.
- Completing all opening, running, and closing duties quickly and accurately.
- Completing POS closing procedures and checkouts.
- Lifting and carrying heavy loads and being able to work in a standing position for long periods of time.
SERVER AND BARTENDER
La Casona Restaurant
Angleton, TX
11.2019 - 05.2023
- Stayed informed about daily specials, new menu items, promotions.
- Greeted guests and provided menus.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Prepared drinks according to standard recipes.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
CASHIER AND STOCK ASSOCIATE
Garage Clothing Store
Sunrise, FL
08.2019 - 10.2019
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers and answered any questions they had about the store's products and services.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Worked closely with front-end staff to assist customers.
SERVER,BARTENDER AND CASHIER
EL PARAISO FONDA CRIOLLA AND BAR
PONCE, PR
11.2017 - 06.2019
- Friendly and attentive service, including greeting and seating patrons.
- Taking customized and detailed orders.
- Knowing the seasonal menu and being able to promote new items in an engaging way.
- Collaborated effectively with team members and kitchen staff.
- Performed end-of-day closing tasks.
- Oversaw and streamlined stock organization processes.
- Processed customer transactions using advanced POS systems.
- Processed incoming merchandise and ensured order accuracy.
- Maintained a clean and organized bar environment.
Server
NEW YORK SUPPER BUFFETE
PONCE, PR
09.2014 - 04.2018
- Friendly and attentive service, including greeting and seating patrons.
- Ensured dining room maintained top cleanliness standards at all times.
- Provided excellent customer service to ensure satisfaction.
- Efficiently cleared tables and promptly refilled beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Exceeded customer satisfaction by finding creative solutions to problems.
Cashier/Stocker
Always 99
Ponce, PR
07.2017 - 11.2017
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Associate of Science - Nursing
PONCE PARAMEDICAL COLLEGE/NATIONAL COLLEGE
PONCE05-2015
High School Diploma -
NORTH MIAMI SENIOR HIGH SCHOOL
NORTH MIAMI06-2013
Skills
- Clinical Vital Signs Assessment
- Compassion and empathy
- Strong Organizational Skills
- Bilingual Proficiency: Spanish and English
- Adaptable in High-Pressure Environments
- Teamwork and fast learner
- Customer service
- Basic Life Support
- Certified Nursing Assistant
- Conducting EKG Assessments
- Assisting with activities of daily living
Timeline
MEDICAL TEC/Nursing Assistant
RAPIDCARE EMERGENCY ROOM
02.2025 - Current
CNA-CERTIFIED NURSING ASSISTANT
Country Village Care
05.2024 - 02.2025
Server
PUERTO VALLARTA TEX-MEX&BAR
06.2023 - 05.2024
SERVER AND BARTENDER
La Casona Restaurant
11.2019 - 05.2023
CASHIER AND STOCK ASSOCIATE
Garage Clothing Store
08.2019 - 10.2019
SERVER,BARTENDER AND CASHIER
EL PARAISO FONDA CRIOLLA AND BAR
11.2017 - 06.2019
Cashier/Stocker
Always 99
07.2017 - 11.2017
Server
NEW YORK SUPPER BUFFETE
09.2014 - 04.2018
Associate of Science - Nursing
PONCE PARAMEDICAL COLLEGE/NATIONAL COLLEGE
High School Diploma -
NORTH MIAMI SENIOR HIGH SCHOOL
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