Taishi’ Woodruff

• Led a team of associates to ensure efficient store operations, enhancing overall customer satisfaction and loyalty.
• Trained and mentored new staff on store policies and customer service protocols, fostering a knowledgeable workforce.
• Monitored inventory levels and coordinated restocking efforts, maintaining optimal product availability for customers.
• Directed daily store operations, leading associates to achieve high performance and exceptional customer service
• Managed opening and closing procedures, including cash control, safe counts, and accurate financial reporting
• Trained, coached, and delegated tasks to staff to improve workflow efficiency and ensure policy compliance
• Oversaw inventory management, merchandising execution, and curbside order accuracy to maintain operational excellence
• Resolved escalated customer concerns and supported pharmacy coordination to enhance overall store performance

• Trained and mentored new staff on operational procedures, improving team efficiency and service quality.
• Managed inventory levels and stock replenishment, ensuring optimal product availability and minimizing shortages.
• Conducted regular audits of store operations to maintain compliance with safety standards and company policies.
• Manage customer service team, enhancing efficiency and improving store performance.
• Optimize scheduling and shift management, ensuring seamless operations and staffing.
• Implement digital marketing strategies, driving significant business growth.
• Mentor staff, fostering a collaborative environment and open communication.
• Identify improvement opportunities, aligning team efforts with company goals.
• Lead customer service team and manage store operations, consistently improving front-end efficiency and contributing to
• enhanced pharmacy and retail performance.
• Utilize data-driven insights to optimize scheduling, resolve conflicts, and provide strategic recommendations for continuous
• improvement in pharmacy and retail operations.
• Foster a cohesive team environment, mentoring associates and facilitating seamless shift transitions while promoting open
• communication among staff members.
• Identify opportunities for store enhancement, propose innovative solutions, and align team efforts with company goals to
• drive continuous improvement in customer experience.
• Spearhead digital marketing initiatives, driving substantial business growth and enhancing customer engagement in both
• pharmacy and retail sectors.
• Optimize store operations through data-driven insights, leading to improved front-end efficiency and enhanced overall

• Directed daily store operations, leading associates to achieve high performance and exceptional customer service

• Trained and mentored new staff on store policies and customer service protocols, fostering a knowledgeable workforce.
• Assisted in the development of sales promotions, contributing to increased foot traffic and product sales.
• Resolved customer inquiries and complaints promptly, promoting positive experiences and repeat business within the community.
• Oversaw daily cash handling and financial reporting, ensuring accuracy and accountability in store transactions.
• Assisted in training new employees on shift operations.

• Managed opening and closing procedures, including cash control, safe counts, and accurate financial reporting

• Trained, coached, and delegated tasks to staff to improve workflow efficiency and ensure policy compliance

• Oversaw inventory management, merchandising execution, and curbside order accuracy to maintain operational excellence

• Resolved escalated customer concerns and supported pharmacy coordination to enhance overall store performance

• I currently work at FedEx, where I am what they call a package handler and I work the night shift.
• I work on the belt on the load side of the building, in section 1, which are truck numbers 1 through 11.
• I am trained to scan each package that comes down the belt to the right door it belongs to that is in my section.
• I will take that package and slide it on the belt to that truck it was assigned too.
• Package handler
• Scanner
• Customer Services
• Heavy lifting

• I was the overnight front cashier and front-end stocker, where I had to stock the front of the store.
• I focused on providing excellent customer care.
• I worked in photo assisting customer and printing out photo orders.
• I overstocked by checking for old dates, stocking, end-stands.
• I made sure the front of the store was cleaned and stocked for the next shift.
• Cashier
• Stock
• Photo assistant
• Data Entry
• Customer Service

• I took orders for the front and drive thru, and I was the cashier for both.
• I’m good at multitasking and I cleaned up the front and back of the store.
• I was the crew training where I trained new employees on how things went, how to pack orders, how to read the order screen.
• I also was the prep person where I prepared the food before the store opened and had everything set-up and prepared for opening.
• Drive thru orders
• Customer Service
• Lead Trainer
• Stock
• Cashier