Taishieka Davis
Denham Springs
Summary
Dedicated and experienced Financial Aid Director with a proven track record of managing financial aid programs effectively. Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Financial Aid Director
Southern University and A&M College
10.2020 - Current
- Manages and supervises all financial aid processes for awarding student loans, grants, and scholarship packages;
- Develop and implement policies and procedures to ensure compliance with federal and state regulations;
- Interprets and applies federal laws and regulations; college policies and regulations; and state regulations relating to the delivery of student financial assistance;
- Implemented Campus Logic Student Forms, Scholarship Universe, Campus Communicator and Virtual Advisor to streamline the verification and scholarship awarding process;
- Reviewed and updated financial aid policies and procedures to ensure compliance with changing regulations;
- Conducted financial aid counseling sessions for students and families, addressing questions and concerns related to financial aid eligibility, applications, and awards;
- Oversees, supervises, and develops staff assigned to the Financial Aid office; Encourages customer-oriented staff interaction with students, parents, and administrators;
- Ensures that students are informed about their eligibility for financial aid by developing and directing a system for collecting and evaluating applications, and for the timely and effective awarding of all types of financial aid;
- Monitors college work-study expenditures, students' satisfactory academic progress, federal and state grant expenditures, etc.;
- Develops student costs of attendance (individual student budgets) including tuition, books, fees, room and board etc.;
- Maintains College's Financial Aid data to assure timely and accurate submission of required federal, state and local reports; and needed support for internal and external audits
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Perform banner financial aid new year roll process
- Other duties as assigned.
Interim Financial Aid Director
Southern University and A&M College
02.2020 - 09.2020
- Managed and supervised all financial aid processes for awarding student loans, grants, and scholarship packages;
- Interpreted and applied federal laws and regulations; college policies and regulations; and state regulations relating to the delivery of student financial assistance;
- Developed an SAP appeal committee and served as the Chairperson;
- Reviewed and updated financial aid policies and procedures to ensure compliance with changing regulations;
- Conducted financial aid counseling sessions for students and families, addressing questions and concerns related to financial aid eligibility, applications, and awards;
- Encouraged customer-oriented staff interaction with students, parents, and administrators; Monitored college work-study expenditures, students' satisfactory academic progress, federal and state grant expenditures, etc.;
- Maintains College's Financial Aid data to assure timely and accurate submission of required federal, state and local reports; and needed support for internal and external audits
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Other duties as assigned.
Financial Aid Associate Director
Southern University and A&M College
10.2018 - 01.2020
- Ensure timely, customer friendly updates and processing deadlines are given to students via publications, announcements, and e-mail messages;
- Met regularly with the Director to discuss priorities, new developments, problems, or other issues that need to be resolved;
- Researched and reviewed all new, current, and revised federal and state regulations, and inform the Director of Financial Aid of all changes that may impact financial aid programs and student enrollment;
- Supervised and trained financial aid counselors/program administrators and information specialists to ensure accurate and consistent information is disseminated to students, families, external agencies and the campus community;
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency in awarding Title IV Funding;
- Conducted random audits to ensure that office policies and procedures are followed and aid is awarded based on federal and state eligibility guidelines are being followed by staff;
- Developed and Implemented a Financial Counselor's Manual (job description and process for awarding financial aid);
- Directly supported Financial Aid Director in managing operation work flow and make appropriate business decisions in the Director's absence;
- Other duties as assigned.
Administrative Assistant
City Of Shreveport Property Standards
10.2014 - 09.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors;
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems;
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships;
- Created monthly reports of the total projects completed by each contractor and the total amount paid for each job;
- Ensured accurate record-keeping with diligent data entry and database management for vital company information;
- Prepared contracts which outline the work specification and price for each job that the contractor accepts for care of premise and/or securing;
- Performed calculation for the amount that should be paid for each lot that the contractor cut based on square footage and height of the grass;
- Properly routed contracts and invoices through the signature process.
Assistant Director of Financial Aid
Southern University at Shreveport
08.2008 - 02.2013
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency
- Supervised and trained Financial Aid Advisors, Loan Coordinator and Banner Coordinator;
- Administered federal, state, and institutional aid programs in compliance with federal and state laws, regulations, and industry standards;
- Collaborated with Admissions and Registrar's Office for financial aid awarding purposes;
- Directly supported Financial Aid Director in managing operation work flow;
- Made appropriate business decisions in the Director's absence;
- Developed and Implemented a Financial Advisor Manual (job description and process for awarding financial aid);
- Supervised and trained financial aid counselors/program administrators and information specialists to ensure accurate and consistent information is disseminated to students, families, external agencies and the campus community;
- Developed and implemented department's policies and procedures;
- Maintained up-to-date knowledge of proposed and current legislation, and informed senior management of all changes that may impact financial aid programs and student enrollment;
- Verified, evaluated and interpreted documents submitted by students for all Federal, state and institutional financial aid programs;
- Maintained and updated important financial aid documents submitted to office; Established work priorities to meet deadlines and service goals;
- Advised undergraduate student's placed on an Academic Plan due to failure of meeting the minimum Satisfactory Academic Progress percentage and/or GPA requirements to receive financial aid;
- Met regularly with the Director to discuss priorities, new developments, problems, or other issues that need to be resolved;
- Ensured timely, customer friendly registration policy updates are given to students via publications, announcements, and e-mail messages;
- Conducted random audits to ensure that office policies and procedures were followed and aid was awarded based in federal and state eligibility guidelines by staff.
Financial Aid Advisor
Southern University at Shreveport
01.2007 - 07.2008
- Informed individuals and groups about the financial assistance available to college or university students;
- Processed confidential information;
- Initiated follow up appointments with applicants for additional information as necessary;
- Implemented Federal, State and Institutional Program Regulation and Guidelines;
- Matched students' needs and eligibility with available financial aid programs;
- Administered of one or more Federal or State financial aid programs, and monitored expenditures and reconciled student accounts;
- Assisted in selection of financial award candidates using electronic databases to certify loan eligibility;
- Maintained and reviewed students' account records, updating and re-categorizing them according to status changes.
Education
Master of Arts in Adult Education -
Northwestern State University
01.2007
Bachelor of Science in Psychology -
Northwestern State University
01.2003
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Issues Resolution
- Rules and regulations
Accomplishments
Certified Financial Aid Administrator, FAAC®
Certification
Certified Financial Aid Administrator (FAAC)
Timeline
Financial Aid Director
Southern University and A&M College
10.2020 - Current
Interim Financial Aid Director
Southern University and A&M College
02.2020 - 09.2020
Financial Aid Associate Director
Southern University and A&M College
10.2018 - 01.2020
Administrative Assistant
City Of Shreveport Property Standards
10.2014 - 09.2018
Assistant Director of Financial Aid
Southern University at Shreveport
08.2008 - 02.2013
Financial Aid Advisor
Southern University at Shreveport
01.2007 - 07.2008
Master of Arts in Adult Education -
Northwestern State University
Bachelor of Science in Psychology -
Northwestern State University
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