Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taishjelle Kelley

Providence,RI

Summary

Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

9
9
years of professional experience

Work History

Assembly Line Worker

ZOLL Medical Corporation
10.2023 - Current
  • Assembled components of a variety of products, adhering to production specifications.
  • Monitored assembly line operations and identified any issues or problems that arose.
  • Inspected finished products for quality assurance purposes.

Medical Receptionist

Thrive Behavior Health
01.2023 - 11.2024


  • Maintained current and accurate medical records for patients.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Packager

UPS Freight
10.2022 - 02.2023
  • Reported any discrepancies or issues related to the packaging process immediately to supervisors.
  • Verified accuracy of contents against order forms before sealing packages.
  • Ensured compliance with safety regulations while performing packing tasks.
  • Loaded packages onto pallets according to delivery instructions provided by customers.
  • Followed established procedures for sorting and routing packages according to their destinations.

Receptionist

Summit Medical
01.2021 - 12.2021
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.

Service Desk

Walmart
01.2016 - 06.2019
  • Provided technical assistance and support for incoming queries, issues and requests through phone calls, emails and chat.
  • Assisted customers in troubleshooting hardware, software and network related problems.
  • Resolved customer complaints promptly and professionally
  • Customer service
  • Check cashing/ money orders/ bills

Education

Certificate - Medical Administration, Assistant

United Training Academy
Lincoln, RI
09-2022

High School Diploma -

Mount Pleasant High School
Providence, RI
06-2012

Skills

  • Clerical Support
  • Data Entry
  • Administrative Support
  • Scheduling
  • Documentation and Reporting
  • Multitasking and Prioritization
  • Greeting and Seating Clients
  • Positive and Professional
  • Appointment Scheduling
  • Credit Card Payment Processing
  • Guest Services
  • Cash Handling
  • Customer Service

Timeline

Assembly Line Worker

ZOLL Medical Corporation
10.2023 - Current

Medical Receptionist

Thrive Behavior Health
01.2023 - 11.2024

Packager

UPS Freight
10.2022 - 02.2023

Receptionist

Summit Medical
01.2021 - 12.2021

Service Desk

Walmart
01.2016 - 06.2019

Certificate - Medical Administration, Assistant

United Training Academy

High School Diploma -

Mount Pleasant High School
Taishjelle Kelley