Results-driven Transportation Specialist with expertise in logistics coordination, data analysis, and team collaboration. Proven ability to optimize delivery routes, enhance operational efficiency, and develop impactful training programs.
Overview
12
12
years of professional experience
Work History
Transportation Specialist
Uber, Uber Eats, Doordash
03.2019 - Current
Coordinated logistics to optimize delivery routes, enhancing efficiency and reducing operational delays.
Analyzed transportation data to identify trends, informing strategic decisions for service improvements.
Developed and implemented training programs for new staff on best practices in transportation management.
Collaborated with cross-functional teams to streamline communication between drivers and support personnel.
Managed vendor relationships to ensure timely delivery of supplies, maintaining high service standards.
Oversaw performance metrics, ensuring compliance with company policies and industry regulations.
Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
Store Manager
Homegoods
01.2016 - 02.2020
Oversaw daily operations, ensuring efficient workflow and exceptional customer service.
Managed inventory levels, optimizing stock availability and minimizing shrinkage.
Trained and mentored staff, enhancing team performance and service quality.
Implemented process improvements, increasing operational efficiency across departments.
Analyzed sales trends to drive merchandising strategies and optimize product placement.
Developed staff schedules, balancing labor costs with business needs effectively.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assistant Store Manager
Homegoods
05.2014 - 12.2015
Supervised daily store operations to ensure optimal customer service and sales performance.
Trained and mentored staff on merchandising techniques and company policies.
Implemented inventory management strategies to reduce stock discrepancies and enhance accuracy.
Developed promotional displays in alignment with corporate guidelines to maximize product visibility.
Analyzed sales data to identify trends and inform strategic staffing decisions.
Facilitated team meetings to communicate objectives and foster a collaborative work environment.
Education
Bachelor of Science - Middle Grades Education
Fort Valley State University
Fort Valley, GA
05-1998
Skills
Managing schedules
Documentation management
Load planning
Assisting customers
Accomplishments
Collaborated with team of 8 in the development of Associates rewards program.