Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taiwo Fashina

Staten Island,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

DSA

OPWDD
Staten Island , New York
12.2022 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained updated knowledge through continuing education and advanced training.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Conducted testing of software and systems to ensure quality and reliability.

Float Nursing PCA

Northwell Health
Staten Island , New York
06.2022 - Current
  • Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
  • Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
  • Responded promptly to emergency situations according to established protocols.
  • Answered questions from family members regarding patient's condition or care plan.
  • Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
  • Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
  • Transported clients from one location to another in an efficient manner.

Shift Supervisor

Eden 2 Programs
Staten Island , New York
07.2018 - 11.2024
  • Addressed any issues that arose during the shift in a proactive manner.
  • Identified areas of improvement within the department and implemented necessary changes.
  • Maintained accurate records of daily transactions and deposits.
  • Collaborated with management to plan special events or promotions.
  • Trained new employees on company policies and procedures.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Enforced company policies fairly while maintaining an open door policy for staff concerns.

Education

Bachelor of Arts - Sociology And Anthropology

College of Staten Island
Staten Island, NY
05-2025

Skills

  • Data analysis
  • Qualitative research
  • Statistical methods
  • Customer service
  • Team collaboration
  • Time management
  • Communication
  • Computer skills
  • Teamwork and collaboration
  • Multitasking Abilities
  • Organizational skills
  • Calm under pressure
  • Problem-solving

Certification

  • AMAP Certification

Timeline

DSA

OPWDD
12.2022 - Current

Float Nursing PCA

Northwell Health
06.2022 - Current

Shift Supervisor

Eden 2 Programs
07.2018 - 11.2024

Bachelor of Arts - Sociology And Anthropology

College of Staten Island

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