Summary
Overview
Work History
Education
Skills
Timeline
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Taiyah Kirkland

Union,USA

Summary

Versatile and results-driven professional with over 9 years of experience across business operations, client services, financial management, and compliance support. Skilled in optimizing workflows, improving data accuracy, and delivering excellent customer experiences. Proficient in tools such as Excel, Google Analytics, and Oracle. Known for strong problem-solving skills, attention to detail, and the ability to adapt quickly in fast-paced environments. Dedicated to driving growth, supporting organizational goals, and maintaining high standards of performance and accountability.

Overview

9
9
years of professional experience

Work History

Financial Crime Compliance Analyst

TD Bank
05.2025 - Current
  • Investigate 25+ AML alerts weekly involving potential structuring, identity theft, and wire fraud.
  • Perform Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews to assess source of funds and risk profiles.
  • Review Know Your Customer (KYC) documentation to ensure adherence to internal policies and regulatory guidelines.
  • Escalate suspicious activity to appropriate stakeholders and assist in Suspicious Activity Report (SAR) preparation.
  • Collaborate with Legal, Risk, and Compliance departments to escalate red flags and support complex investigations.

Tax Preparer / Bookkeeper

Her Tax Collective LLC
01.2024 - Current
  • Prepared accurate tax returns for individuals and small businesses, ensuring full compliance.
  • Analyzed client financial data to identify savings opportunities and improve tax outcomes.
  • Maintained financial records and reconciled accounts, streamlining audit and reporting processes.
  • Provided client education and support, enhancing trust and retention.

Member Service Advocate

Aetna
07.2023 - 05.2025
  • Delivered high-quality customer service by assisting members with benefit inquiries and healthcare navigation.
  • Performed medical coding and documentation in support of claims accuracy and regulatory standards.
  • Explained healthcare benefits, prior authorizations, and eligibility criteria to members.
  • Assisted in resolving complex medical service denials by collaborating with providers and internal departments.
  • Maintained strict confidentiality of medical and personal data in accordance with HIPAA guidelines.

Business Manager

Beautyy Bar LLC
06.2016 - 05.2024
  • Oversaw daily operations, vendor management, and financial planning.
  • Improved event revenue through strategic partnerships and local networking.
  • Designed and implemented electronic filing systems for better documentation.
  • Managed budgets, optimized staffing, and coordinated inventory and equipment needs.

Monitoring Specialist

Affiliated Monitoring
10.2021 - 01.2022
  • Monitored alarms and coordinated with field units to ensure rapid, prioritized responses.
  • Handled emergency dispatch operations and maintained detailed activity logs.
  • Delivered efficient communication and problem resolution under pressure.

Education

Bachelor of Science - Finance

DeVry University
New Jersey

High School Diploma - undefined

Newark Tech
Newark, NJ
06.2016

Skills

  • AML & Compliance: Anti-Money Laundering, Risk Assessment, Fraud Detection, Compliance Auditing
  • Financial & Tax: Tax Preparation, Financial Analysis, Bookkeeping, Oracle
  • Operations & Data: Data Analysis, Excel, Google Analytics, PRM, Workflow Optimization
  • Client Services: Customer Retention, Negotiation, Resource Allocation, Record Management
  • Technical Skills: Data Visualization, Medical Coding, Process Improvement

Timeline

Financial Crime Compliance Analyst

TD Bank
05.2025 - Current

Tax Preparer / Bookkeeper

Her Tax Collective LLC
01.2024 - Current

Member Service Advocate

Aetna
07.2023 - 05.2025

Monitoring Specialist

Affiliated Monitoring
10.2021 - 01.2022

Business Manager

Beautyy Bar LLC
06.2016 - 05.2024

High School Diploma - undefined

Newark Tech

Bachelor of Science - Finance

DeVry University

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Taiyah Kirkland