TaiYanna Mullins
Macon,GA
Summary
Certified Medical Billing and Coding Specialist with 5 years experience in attentive patient care, clinical procedures and office administration. Familiar with fast-paced working environments and able to work independently or in a team setting. Trained expert in validating insurance and claims, ICD-10 & CPT coding, financial collections, electronic charting (Availity, NextGen/Medisoft/eClinicals), and accounts payable. Able to work a flexible schedule. Authorized to work in the US for any employer
Overview
1
1
Certification
11
11
years of professional experience
Work History
Billing Specialist
Capgemini
Macon, GA
10.2021 - Current
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Processed and sent invoices, adjustments and credit memos to customers.
- Calculated discounts, percentage allocations and credits.
- Processed refunds on credit balances to maintain positive account relationships.
- Added current information to accounts, including demographic, personal and payment details.
- Input data into digital system for recordkeeping.
- Contacted customers to obtain and submit payments.
Data Entry Specialist
Everise
Macon, GA
10.2021 - Current
- Identified, corrected and reported data entry errors.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Communicated with coworkers regarding deadlines and project milestones.
- Documented data entry completions in corresponding logbooks.
- Created monthly reports, closed terminated records and performed chart audits to maintain concise records.
- Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
- Reviewed source documents to locate required data for entry.
Driver
Central EMS
Macon, GA
01.2021 - 10.2021
- Transport patient to a facility or a residence in an ambulance
- Assist EMT with assessing patient
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Checked vehicle after shift for damage.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Documented daily mileage, gas and other data.
- Transported clients to events and programs according to activity schedule.
Medical Receptionist
Quest Diagnostics
Macon, GA
11.2020 - 02.2021
- Checked patients in and out for appointments and collected co-payments.
- Entered insurance, demographics and health history into patient database.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Called patients to confirm scheduled appointments and obtain additional details.
- Protected patients by observing strict HIPAA guidelines.
- Processed patient payments and scanned identification and insurance cards.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Direct Support Professional
Wesley Glen Ministries
Macon, GA
01.2020 - 01.2021
- Maintained clean and well-organized environment for client happiness and safety.
- Transported clients to doctor's appointments and errands.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Tracked and reported clients' progress based on observations and conversations.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
- Documented current patient information to update vital signs, behaviors and eating habits.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Documented client progress in charts and logbooks.
- Improved patient outlook and daily living through compassionate care.
- Served meals and assisted immobile or disabled individuals with eating.
- Prepared food and helped patients eat to support healthy nutrition.
- Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
- Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
- Liaised between doctors and patients about care plans, progress and changing health conditions.
Medical Assistant/Receptionist (Extern)
Compassus Hospice
Macon, GA
03.2020 - 05.2020
- Updated group medical records and technical library to promote smooth office operations.
- Entered insurance, demographics and health history into patient database.
- Called patients to confirm scheduled appointments and obtain additional details.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Protected patients by observing strict HIPAA guidelines.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Individual Support Specialist
River Edge Behavioral Health Center
Macon, GA
07.2017 - 05.2019
- Prepared food and helped patients eat to support healthy nutrition.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Recorded client status progress and challenges in logbooks and reports.
- Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
- Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
Direct Support Professional
Advocacy Resource Center
Macon, GA
06.2017 - 06.2018
- Maintained clean and well-organized environment for client happiness and safety.
- Transported clients to doctor's appointments and errands.
- Tracked and reported clients' progress based on observations and conversations.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Documented current patient information to update vital signs, behaviors and eating habits.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Documented client progress in charts and logbooks.
- Served meals and assisted immobile or disabled individuals with eating.
- Monitored health and well-being of clients and reported significant health changes.
- Recorded client status progress and challenges in logbooks and reports.
Caregiver
Helping Out People Environments
Macon, GA
07.2015 - 01.2016
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Laundered clothing and bedding to prevent infection.
- Reported concerns to nurse supervisor to promote optimal care.
- Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided ongoing compassionate patient care for each client.
- Cooked appetizing and satisfying meals and snacks.
- Assisted patients with bathing, dressing, daily hygiene care and grooming.
- Supervised medication administration, personal hygiene and other activities of daily living.
Education
Certificate in Medical Billing And Coding - Health Administration
Miller-Motte Technical College
05.2020
High school diploma or GED - General Studies
Central Georgia Technical College
02.2011
Skills
- Medical transport billing
- Fiscal reporting
- Payment transactions
- Mail sorting
- Account updating
- Debt management
- Database updates
- Customer relations
- Vendor account monitoring
- Quickbooks expertise
Certification
Basic Life Support (American Heart Association)- Expires July 2021 Certified
Billing & Coding Specialist Expires September 2022
CPR Certification
Certified Professional Coder
AHIMA
First Aid Certification
Timeline
Billing Specialist
Capgemini
10.2021 - Current
Data Entry Specialist
Everise
10.2021 - Current
Driver
Central EMS
01.2021 - 10.2021
Medical Receptionist
Quest Diagnostics
11.2020 - 02.2021
Medical Assistant/Receptionist (Extern)
Compassus Hospice
03.2020 - 05.2020
Direct Support Professional
Wesley Glen Ministries
01.2020 - 01.2021
Individual Support Specialist
River Edge Behavioral Health Center
07.2017 - 05.2019
Direct Support Professional
Advocacy Resource Center
06.2017 - 06.2018
Caregiver
Helping Out People Environments
07.2015 - 01.2016
High school diploma or GED - General Studies
Central Georgia Technical College
Certificate in Medical Billing And Coding - Health Administration
Miller-Motte Technical College