Taiyika Tulloch
Foley,AL
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Front Desk Receptionist
Hampton Inn and Suites
Orange Beach, Alabama
05.2024 - Current
- Greeted guests and facilitated smooth check-in and check-out processes at hotel front desk.
- Answered guest calls and efficiently routed inquiries regarding rooms, rates, and amenities.
- Managed reservations using hotel booking system and updated guest records.
- Ran audit reports and proactively informed guests of potential issues with upcoming reservations.
Front Desk Receptionist
Townplace Suites Marriott
Foley, AL
01.2025 - 06.2025
- Greeted guests and completed check-in and check-out at hotel front desk.
- Answered guest calls and routed questions about rooms, rates, and amenities.
- Managed reservations using hotel booking system and updated guest records.
Server/Bartender
Sunliner Diner
Gulf Shores, Alabama
05.2020 - 01.2025
Attended to customers, relaying orders efficiently through POS to kitchen staff
Food and beverage services
Managed high-stress work environments while engaging and entertaining customers.
Education
Bachelor of Arts - Business Administration
University of Technology, Jamaica
Kingston , Jamaica 09.2012 - 10.2016
Convent of Mercy Academy; Alpha
Kingston , Jamaica Skills
- Guest check-in
- Reservation management
- Property management systems
- Audit reporting
- Customer service
Timeline
Front Desk Receptionist
Townplace Suites Marriott
01.2025 - 06.2025
Front Desk Receptionist
Hampton Inn and Suites
05.2024 - Current
Server/Bartender
Sunliner Diner
05.2020 - 01.2025
Bachelor of Arts - Business Administration
University of Technology, Jamaica
09.2012 - 10.2016
Convent of Mercy Academy; Alpha