Taiz Farfan
Los Angeles,CA
Summary
Compassionate professional with background in personal care and service. Known for high productivity and efficient task completion, ensuring client satisfaction and well-being. Skilled in empathetic communication, time management, and adaptive problem-solving strategies. Excel at using patience, active listening, and interpersonal skills to build trust and foster positive relationships.
Overview
7
7
years of professional experience
Work History
Lead Stylist
Levis Strauss & Co
Century City, California
06.2022 - 01.2025
- Reported major concerns or deterioration in client's mental or physical condition to supervisor immediately.
- Organized weekly staff meetings to discuss upcoming events and promotions.
- Trained family members to provide hygienic bedside care.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed transactions using a point-of-sale system.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled returns and exchanges according to company policies.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Processed returns quickly and accurately according to company policy.
Assistant Manager
Foot Locker
Hawthorne, California
10.2017 - 05.2021
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented quality control measures to uphold company standards.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed completed work to verify consistency, quality, and conformance.
- Ensured compliance with safety regulations and company policies.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Developed a system for tracking inventory and ordering supplies as needed.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Bellarmine Jefferson High School
Burbank, CA06-2010
Skills
- Store opening and closing
- Product recommendations
- Store maintenance
- Verbal and written communication
- Shelf stocking
- Reliability and punctuality
- Cash handling
- Policy and procedure adherence
- Stocking and receiving
Timeline
Lead Stylist
Levis Strauss & Co
06.2022 - 01.2025
Assistant Manager
Foot Locker
10.2017 - 05.2021
High School Diploma -
Bellarmine Jefferson High School