TAJ FELTON
Rochester,United States
Summary
Dynamic University at Buffalo alumnus with extensive internship experience. Proven skills in mediation, adaptation, and leadership enhance team efficiency through effective communication. Confident in my strong ability to foster collaboration and drive results in diverse environments.
Overview
7
7
years of professional experience
Work History
Intern
City of Rochester: Mayor's Office
Rochester, United States
09.2025 - 12.2025
- Responded promptly to emails and phone calls from constituents seeking assistance.
- Maintained accurate records of constituent interactions and feedback for analysis.
- Engaged with constituents to address concerns and provide information services.
- Participated in community-based activities and volunteer projects.
Intern
Rochester Public Defense Office
Rochester, United States
05.2024 - 08.2024
- Attended city and town court cases, gaining firsthand experience in legal proceedings and courtroom dynamics.
- Made calls to mentor attorneys' clients, enhancing communication skills and understanding of client needs.
- Learned various methods of online research, including proficiency in Westlaw for case law and legal precedent searches.
- Successfully completed a police department course, gaining certification to visit incarcerated clients, and providing essential support during their legal process.
Intern
City of Rochester, Office of Public Integrity
Rochester, United States
05.2023 - 08.2023
- Gained experience, exposure and knowledge of office-specific procedures and systems
- Developed strong organizational and time management skills by completing multiple tasks simultaneously
- Demonstrated ability to take initiative and work independently on assigned projects
- Trained in different positions and worked with various trained professionals
- Eagerly absorbed new information and honed skills under guidance of experienced mentors
- Participated in training sessions and workshops to enhance knowledge and skill set
Residential Counselor
Heritage Christian Services
Rochester/Buffalo, United States
04.2019 - Current
- Helped residents living with intellectual and physical disabilities with personal needs
- Responded quickly to maintain calm and determine the level of assistance needed
- Interfaced with residents to address and resolve complaints or grievances
- Prepared meals and assisted clients with hygiene, laundry, and household chores
- Demonstrated excellent communication skills while interacting with clients, families, and other professionals
- Provided guidance and support towards helping residents develop life skills necessary for independent living
Server/Busser
Irondequoit Country Club
Rochester, United States
12.2024 - 12.2024
- Provided customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner
- Assisted in setting up and clearing tables quickly and efficiently
- Collaborated with staff teams, developed work relationships in order to encourage a highly inclusive and collaborative work environment
Education
Bachelor of Arts - Political Science
University At Buffalo
Buffalo05-2025
Skills
- Team collaboration
- CPR certification
- Public speaking
- Goal-oriented approach
Timeline
Intern
City of Rochester: Mayor's Office
09.2025 - 12.2025
Server/Busser
Irondequoit Country Club
12.2024 - 12.2024
Intern
Rochester Public Defense Office
05.2024 - 08.2024
Intern
City of Rochester, Office of Public Integrity
05.2023 - 08.2023
Residential Counselor
Heritage Christian Services
04.2019 - Current
Bachelor of Arts - Political Science
University At Buffalo