Patrick Thomas
Packard Law Firm
San Antonio,TX
14
years of professional experience
Dedicated professional with six years of experience in leadership, coordination, and client support, specializing in case management and community outreach. Skilled in intake assessments, service coordination, and multidisciplinary collaboration. Committed to improving outcomes for diverse populations through a client-centered approach that prioritizes individual needs and fosters empowerment.
Work History
Intern
1 Year- Conducted holistic bio-psychosocial assessments to identify clients' unmet social needs, including housing instability and food insecurity, impacting their work capabilities.
- Systems Navigation & Resource Connection: Helping clients secure community resources, navigate Medicaid, and manage healthcare and social services while their legal claims are pending.
- Collaborated with disability and estate-planning attorneys to enhance case management through interdisciplinary support.
- Drafted reports and statements supporting clients' functional limitations to fortify their Social Security or legal cases.
- Worked remotely to support clients' needs from various locations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Coordinated data collection and management using electronic data capture systems.
- Developed strong relationships with patients through empathetic listening skills, enabling better understanding of their experiences during the trial process.
Recreation Assistant
1 Year 2 Months- Facilitate programs for 50+ community members weekly to promote engagement, inclusion, and well-being
- Build rapport with diverse participants to identify needs and provide support
- Assist individuals in accessing community resources and support services
- Maintain a safe and structured environment while addressing behavioral or social concerns
- Support outreach initiatives to increase participation and community involvement
Internship Experience
1 Year- Conducted client intakes and psychosocial assessments to determine service needs
- Collaborated with multidisciplinary teams to develop individualized treatment plans
- Provided direct client support through individual and group sessions
- Maintained accurate documentation in compliance with behavioral health standards
- Connected clients to community resources to promote stability and independence
- Exhibited a strong commitment to personal growth and development by continuously seeking opportunities for learning and skills enhancement within the internship experience.
Management Operations Specialist
1 Year 8 Months- Led and supported a 30-member team, ensuring accountability and performance in high-pressure environments
- Coordinated logistics and resource allocation for mission-critical operations
- Maintained detailed documentation and tracking for equipment valued at $2M+
- Implemented procedures to improve efficiency, safety, and compliance
- Developed and implemented process improvements to enhance operational efficiency across multiple teams.
- Collaborated with cross-functional teams to streamline logistics and supply chain management processes.
- Led training sessions for new personnel, ensuring understanding of standard operating procedures and compliance requirements.
- Collaborated with leadership to establish performance metrics that aligned with company goals, driving continuous improvement efforts across the organization.
Human Resource Specialist
3 Years 1 Month- Managed records and provided administrative support for 120+ individuals
- Conducted intake processes and verified sensitive personal and professional information
- Advised individuals on benefits, resources, and available support services
- Facilitated training sessions to improve staff performance and adherence to Army policies.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted comprehensive training sessions, equipping staff with necessary skills for optimal performance.
Education
Master's of Social Work - Social Work
Bachelor of Social Work (BSW) - Social Work
Associate of Arts - Kinesiology
Skills
Client advocacy
Intake assessment
Resource coordination
Community outreach
Crisis de-escalation
Multidisciplinary Team Collaboration
Team collaboration
Cultural Competency
Team collaboration
Adaptability
Data entry
Time management
Client-centered approach
Collaboration
Electronic documentation
Data management
Timeline
Intern
Packard Law Firm
08.2025 - 08.2026Read More
Recreation Assistant
Frank Garrett Center
06.2025 - 08.2026Read More
Internship Experience
Nueva Vida Behavioral Health
08.2024 - 08.2025Read More
Management Operations Specialist
U.S. Army
12.2015 - 08.2017Read More
Human Resource Specialist
U.S. Army
11.2012 - 12.2015Read More
University of Texas At Arlington
Master's of Social Work from Social Work
Read More
University of Texas At Arlington
Bachelor of Social Work (BSW) from Social Work
Read More
Northwest Vista College
Associate of Arts from Kinesiology
Read More